Seamless system expansions

Effectively manage system enhancements requested by your team to meet evolving business needs or regulatory requirements. We offer you a structured, collaborative and customer-focused approach when your system needs to be updated with new features.


Training to implement your learning and development strategies and goals with Microsoft Dynamics 365.

Our training courses are completely tailored to your specific goals and results. Use these training courses to upskill your team members with business-critical tasks or to build internal expertise so you can become more independent.

Key features of the service include:

Theory and practical exercises based on real scenarios for a deeper understanding of the system.

Mentoring to support the respective learning paths.

Special system or business process training.

Our expertise is unmatched

We bring global consistency and stability combined with local German expertise, allowing us the flexibility of understanding international business and technology trends, combined with an intimate understanding of intricate local challenges.

Our awards and accreditations from Microsoft reinforce the fact that locally and globally we are amongst the best at supporting organisations through their transformation journey and ensuring value from the Microsoft solutions enabling the transformation.

Microsoft Dynamics Inner Circle Partner

Dynamics 365 Services Partner of the Year

Designated Solutions Partner for Microsoft Cloud

Microsoft Dynamics 365 Specialisations across Finance, Service, Sales, Low Code Application Development and Supply Chain

Member of the Microsoft Partner Advisory Council (PAC)

Ranked as a leader in the Microsoft Dynamics 365 Services PEAK Matrix® Assessment for 2023

train platform

“Initial results have been very positive and open up great possibilities: our salespeople have adopted Microsoft Dynamics 365 and now have access to real-time data, whether from their computer, smartphone or tablet, whenever they are on the move.”

Virginie Vermuelen, Freight Sales Support Manager, Eurotunnel

Our Lifetime Services experts

Get to know just a few of our experts working with our Lifetime Services solutions.

Gill Carroll

Gill Carroll

Head of Service Delivery

Gill has been with us for 5 years and has worked in the Dynamics partner network for over 20. Gill has a passion for ensuring quality proactive customer service and support. Gill along with the Lifetime Services team looks after 70+ customers, building a trusted partnership and delivering client satisfaction through service excellence.  

Kashish Bhatia

Kashish Bhatia

Delivery Manager

With over 10 years of experience in IT Service Management and Operations, Kashish loves a good challenge and solving complex problems. He has been with us in many roles over the past 5 years and is dedicated to delivering customer satisfaction through the pursuit of service quality.

Tom Simms

Tom Simms

Service Delivery Manager

Tom helps guide customers to look into the extensive portfolio of services and expert consultants we have in Lifetime Services. He loves to delight clients with excellent customer service and provide solutions to their business challenges.

Deborah Murray

Deborah Murray

Service Delivery Manager

Deborah has been with Hitachi Solutions for over two years and loves building strong relationships with our customers. She is passionate about helping clients make the most of the evolving Dynamics platform and finding solutions to complex business problems.