Central Government

Our experience and expertise make us the ideal partner for central government organisations looking to become user centred, data informed, technology enabled and secure by design, while delivering both social value and value for money.

View of the Westminster Bridge and Big Ben

We know your challenges

We understand the pressures the public sector is under to evolve, innovate and find efficiencies, while still delivering quality services to citizens.

Many organisations are hampered by legacy infrastructure and technical debt, making the challenge of designing future services which enable automation difficult to exploit.

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of UK government departments are actively implementing or planning to use AI to enhance public service delivery

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of UK adults in 2022 used government digital services, such as online tax filing, passport applications, and benefits management

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of UK public sector organisations have already adopted cloud technology, with plans for full implementation by 2025

We enable your government organisation to

Gain a clear vision for the future

If you’re embarking on digital transformation or digitalisation of operations and processes, our programme for the public sector – Catalyst – can help you get under the skin of the challenges you face, define a clear vision and understand just how cloud technology can meet user needs.

Benefit from high returns from low code

Reduce your long-term dependency on outside suppliers and focus on building capability and upskilling through low code technology. With Microsoft Power Platform and Dynamics 365 we can help you realise the benefits of automation faster, reducing costs and paving the way for future innovation.

Migrate to a better way of working

Overcome the constraints of disparate onsite legacy systems with our structured, data-led and user-centred approach to cloud migration, based on your specific challenges. Following our expert assessment and implementation, you will see a number of early and tangible benefits.

Leverage informed thinking from solid data

The best decisions are those made based on reliable intelligence and accurate data. With our Data Health Check we help your organisation rapidly unpack its challenges, capabilities and opportunities, while our experts collaborate with you on data strategy, architecture, governance and ethics.

Hitachi Solutions brings substantial digital expertise to the table, complementing our robust business experience. Their insights have been instrumental in identifying opportunities for enhancement and accelerating our initiatives.

Gillian Pratt, Deputy Director of Future Regulation at EA

Our Central Government experts

Jamie Watson

Jamie Watson

Client Director

Jamie is an experienced Client Director and has been focused on supporting Public Sector Clients to deliver value using innovative technology for over 8 years. He has a passion for problem-solving and digital enablement to help provide the UK Public Sector and its Citizens with enhanced experiences and improved outcomes. 

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Simon Robinson

Simon Robinson

Client Director

Simon is a Client Director in our Central Government business with over 30 years experience supporting clients in the strategy, design and implementation of business and technology solutions that enable service and enterprise transformation.

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Emma Charles

Emma Charles

Industry Director for Central Government

Emma is the Industry Director for Central Government at Hitachi Solutions. She is a digital transformation specialist with decades of experience in designing and managing high-profile digital change projects from both within and outside the Civil Service. Having started her career working with major world-class sports organisations, she has spent the past 20 years helping central government departments to improve their digital maturity, transformation effectiveness, and outcomes for citizens.

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people walking down a corridor in a hospital

“I have done a number of ERP implementations in my career; this has been one of the smoothest. We are now empowering a user to manage and use their own data and have access to data to do their jobs.”

Bob Armstrong, Head of Technology Services, Department of Health and Social Care.

No other approach
comes close

Proven processes, leading-edge Microsoft technology and highly experienced experts with in-depth knowledge all combine to create our unique approach to meeting even the most complex of organisational challenges.