Lifetime Services
Safeguard the capital you’ve invested in technology with a range of proactive support services that will do much more than just maintain the status quo.
Our Lifetime Services
Maximise the value of your Microsoft solutions with support every step of the way with tried and trusted services from our expert team.
Advise and Adopt
The safe and stress-free way to upgrade Dynamics 365 without disruption.
Learning and Development
Enhance your inhouse capabilities with expert training built around your needs.
Testing and Assurance
Reduce costs, minimise risk and increase confidence with testing as a service.
Application Support
Solution assurance and service stability for your business applications.
System stability and product protection
Leave behind the downsides of updates
Put us to the test
Learning to succeed
Our Lifetime Services experts
Get to know just a few of our experts working with our Lifetime Services solutions.
Gill Carroll
Head of Service Delivery
Gill has been with us for 5 years and has worked in the Dynamics partner network for over 20. Gill has a passion for ensuring quality proactive customer service and support. Gill along with the Lifetime Services team looks after 70+ customers, building a trusted partnership and delivering client satisfaction through service excellence.
Kashish Bhatia
Delivery Manager
With over 10 years of experience in IT Service Management and Operations, Kashish loves a good challenge and solving complex problems. He has been with us in many roles over the past 5 years and is dedicated to delivering customer satisfaction through the pursuit of service quality.
Tom Simms
Service Delivery Manager
Tom helps guide customers to look into the extensive portfolio of services and expert consultants we have in Lifetime Services. He loves to delight clients with excellent customer service and provide solutions to their business challenges.
Deborah Murray
Service Delivery Manager
Deborah has been with Hitachi Solutions for over two years and loves building strong relationships with our customers. She is passionate about helping clients make the most of the evolving Dynamics platform and finding solutions to complex business problems.
“Initial results have been very positive and open up great possibilities: our salespeople have adopted Microsoft Dynamics 365 and now have access to real-time data, whether from their computer, smartphone or tablet, whenever they are on the move.”
Virginie Vermuelen, Freight Sales Support Manager, Eurotunnel
Lifetime Services news and insights
Application Support as part of Hitachi Solutions Lifetime Services
News
Latest survey results reveal customers are very satisfied with Hitachi Solutions Lifetime Services
Each year we ask our customers to complete a customer satisfaction (CSAT) survey. We are delighted to announce that our overall satisfaction score increased from a healthy 79% in 2020 to 84% in 2021. Read more about what our customers have said in this blog.
News
Hitachi Solutions continues to deliver excellence and enhance the customer experience through our Lifetime Services team at Eurotunnel
Connor Timson sat down with Geoff Bishop from Eurotunnel to discuss the partnership with Hitachi Solutions Lifetime Services and he answered some fundamental questions about the work behind our partnership.connor.png