Bluelight Services

We know your challenges

UK emergency services face challenges like resource strain, increased demand due to societal issues, and evolving threats. Police contend with rising crime, while ambulance services grapple with demand surges and resource allocation. Fire services confront both traditional hazards and emerging risks, necessitating adaptability and coordination across sectors to ensure effective emergency response amid dynamic challenge

0 %

of ambulance services have implemented AI-powered dispatch systems to optimise response times

£ 0 B

by 2026, global spending on digital transformation technologies in emergency services is expected to reach

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of emergency services are integrating AI-driven technologies to improve response times and optimise resource allocation

We enable your organisation to

Unlock Data value and potential with AI

Optimise transformation by extracting value from Data and AI by leveraging predictive analytics, optimising resource allocation, improving decision-making, and enhancing overall operational efficiency, leading to more effective incident response and better public safety outcomes.

Create an effective collaboration platform

Work smarter by utilising collaboration platforms that facilitate real-time communication, data sharing, and coordinated responses. These tools enhance efficiency, improve decision-making, and foster seamless cooperation among different agencies, ultimately optimising overall emergency service operations and response times.

Improve citizen experience with online reporting

Online reporting capabilities allow Citizens to report non-emergency incidents easily, reducing phone line congestion, and allowing citizens to provide crucial information conveniently. This enhances efficiency, accelerates response times, and improves overall emergency service effectiveness.

Modernise your processes

Optimise incident handling by utilising case management tools. These digital solutions assist in tracking and managing cases from initiation to resolution, enhancing coordination, information sharing, and response efficiency for more effective emergency service operations.

Lauren Weeks

Client Director

As a Client Director, Lauren supports the strategic growth of the UK ‘s Government market in designing and implementing digital transformations. Her previous role at Microsoft cements her technical understanding and ensures her customers can make the most of their current Microsoft investment and leverage licences, when possible, for future projects. She has a strong focus on the social care industry and is passionate about ensuring the industry thrives.

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Liam Murphy

Business Development Manager

As a Business Development Manager, Liam specialises in IT transformation within the UK’s local government sector. His extensive expertise and strategic acumen have proven instrumental in fostering innovation and efficiency for public institutions. Liam works closely with clients to understand the needs and challenges of local government and works as a trusted partner in the realm of digital transformation.

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Sharna Quirke

Strategic Director for Local Government

Sharna Quirke is the Strategic Director for Local Government at Hitachi Solutions and Chair of TechUK’s Local Public Sector Committee. Sharna has been designing digital solutions to address complex public needs for nearly 20 years. During this time, she has delivered multiple digital transformation projects, published academic articles on e-Democracy, advised the World Bank on digital inclusion in service delivery, and designed a benchmarking framework assessing how digitally evolved local services are across Europe.

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How can your organisation benefit?

Digital transformation and data analytics offer substantial advantages for your Bluelight organisation. By leveraging these technologies, you can significantly improve response times and optimise resource allocation, thereby enhancing overall operational efficiency. The collaboration between police, ambulance, and fire services is strengthened through digitalisation, fostering a unified and coordinated approach to handling emergencies. This collaboration proves invaluable in addressing evolving threats, including cyber and terrorism risks, ensuring your organisation stays ahead in the ever-changing landscape.

Prioritising public engagement and fostering community partnerships emphasises a proactive focus on prevention and resilience. Despite notable progress, it’s essential to acknowledge challenges such as budget constraints and evolving threats. Continuous adaptation is imperative to sustain and augment the effectiveness of the ongoing transformation journey for the UK’s Emergency Services.

“Hitachi Solutions have been very knowledgeable and supportive from the start of our engagement with them. They have stood up systems in short amount of time for the most urgent work that the Southwark Council has needed during both the Covid Pandemic and the Ukrainian Crisis. They have been diligent and continue to be in longer term projects and our day to day support.”

Pam Kaur, Application Analyst, Southwark Council.

No other approach
comes close

Proven processes, leading-edge Microsoft technology and highly experienced experts with in-depth knowledge all combine to create our unique approach to meeting even the most complex of organisational challenges.

Our people

Creative, customer-centric individuals working in unison to provide deep, collective expertise.

Our process

The innovative and agile way that we work is focused on achieving the results that work for you.

Our technology

The best Microsoft technology, used by the best people to ensure your business is the best it can be.

Bluelight news and insights

News

5 Ways AI is going to influence Local & Regional Government in the next 5 years

We’ll explore five ways AI is set to influence LRG in the next five years, showcasing this transformative journey.