Advisory

Our Advisory team brings together diverse skills to generate creative and imaginative solutions that your users and customers will love, and that support your organisation in a constantly changing world.

With the right balance of business strategy, operational excellence, and technical expertise, we use accelerated technical validation to help ensure your technology investment aligns with your business drivers and is accessible to your end-users.

The impact of Advisory

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See into the future with Design Thinking

We utilise design thinking methods to set the stage for your strategic vision for the future, using stakeholder alignment, future envisioning activities and business value assessments to identify cost saving, productivity gains, revenue generation and risk mitigation opportunities.

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Enhance understanding of user needs

All advisory services aim to meet the strategic objectives of the organisation whilst making life easier for the end users. Concepts are often tested with end users using prototypes to ensure we’ve fully understood their needs and ensure the feasibility of the innovation.

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A seamless multi-channel experience

A collaborative process combining UX design, research, and usability testing, as well as user-centred design, delivers products and services that solve user issues and ensure a consistent and seamless experience across all channels.

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Make change work for you

Establish a firm purpose for change, successfully communicate this and provide tailored experiences for those impacted, enabling them to maintain a focus on value and business outcomes.

Our Advisory experts

Carl Gallagher

Carl Gallagher

Director of Pre-Sales

Carl is an experienced IT professional with over 14 years of experience in service and process transformation using Microsoft technology. He can often be found with a backpack full of sticky-notes and pens, ready to help customer stakeholder groups define their problems and identify creative solutions. 

Lisa Taylor

Lisa Taylor

Director of Change, Adoption and Learning

Lisa is passionate about people and for the last 20 years has been delivering effective people change management solutions for digital transformation programmes across global organisations. She enjoys working with our clients to create tailored solutions that focus on ensuring those impacted by the change are ready, willing, and able to adopt the new ways of working.

Michal Ozorowski

Michal Ozorowski

User-Centred Design Director

Award-winning UX, product and service design leader with 20 years of experience delivering functional and innovative products in both the public and private sectors. Michal builds diverse and inclusive teams that create products and services that meet business objectives and user needs.

We selected Hitachi Solutions based on the quality of the people we met, the clearly structured approach to the ERP implementation, and access to the Hitachi Essentials for Finance package.

Shaun Mercer, Chief Financial Officer