Business applications powered by the Microsoft Cloud

Hitachi Solutions
Transform your business

Discover a better way to run your business.

Tell us what good looks like to you and let us make it possible. We provide the latest in Microsoft Dynamics 365 solutions and complementary technologies; designed, implemented and managed to suit your exact business framework.

Raise your game

With the introduction of Cloud based services the world has moved on; the game has changed for the better and this can give your business a huge advantage.

Why choose Hitachi Solutions?

Our consultants understand your business needs

We choose our people specifically for the breadth of their experience. Technically we know, trust and understand the Microsoft product range like no one else, but what’s important is making it work in real world situations; harnessing the power of these systems for the direct benefit of our clients and effecting positive and lasting change.

Expertise

Solutions perfectly designed for your industry

Expertise

Banking

We have adapted the Microsoft product range to create bespoke applications and integrated omni-channel opportunities for the banking industry.

Expertise

Construction

Get the right resources in the right place, at the right time with our unique applications developed specifically for the construction industry.

Expertise

Fire Services

Having all the right information in the right place at the right time can make a significant difference.

Expertise

Housing Associations

Our experience working with housing associations has enabled us to create powerful, customised solutions based on the already familiar range of Microsoft products.

Expertise

Insurance

Innovative and effective ways to unite complex silos of information. We enable a seamless customer experience off the back of a 360° view of the customer.

Expertise

Local Government

Streamlined, customised systems make a significant difference to service levels, profits and the day-to-day running of professional services led businesses.

Expertise

Professional Services

Streamlined, customised systems make a significant difference to service levels, profits and the day-to-day running of professional services led businesses.

Expertise

Retail

Our systems have a dramatic effect on increasing sales and reducing customer irritation. Enabling among other things, targeted, intelligent customer communication.

Client Quotes

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"Hitachi Solutions have been a real partner in our rollout of Microsoft Dynamics. They have taken the time to understand our organisation and with their knowledge of the technology have become a real trusted partner."

Yinka Okunade, Head of Architecture, Hiscox

"Hitachi’s consultants were always on top of any risks to the project and their methodology was extremely flexible. Sometimes when you work with consultancies you feel very boxed in – like you have to do things their way, but Hitachi Solutions modified their approach to accommodate our needs."

Linda Meadows, Knowledge Management Consultant, Joseph Roundtree Foundation.

“Everyone is happy with the solution Microsoft Dynamics has proved to be flexible and reliable and has decreased our on-going IT maintenance costs by about 40%.”

Martyn Lloyd, Senior Manager Maxell Europe

“Not only has the new Microsoft Dynamics system from Hitachi Solutions helped to reduce our costs, we have also been able to streamline our processes and become a more efficient and effective organisation”

Alison Foulkes, Project Manager, AQA

“We put a lot of effort into the project working with Hitachi Solutions to get the system and processes right. We involved business users throughout and invested significantly in training all our staff. I was impressed with Hitachi Solutions consultants’ willingness to challenge us on our established ways of working, but also their willingness to come up with solutions."

Jeff Ruddle, Operations Director UKAS

"Using Microsoft Dynamics we’ve defined roles, responsibilities and relationships in our 200 plus projects. We have a better understanding of the work we’re doing and how it involves our supply chain and other key stakeholders.”

Anna Gagliano, Project Director, Head of Information Management, Argent

"The team from Hitachi were really, really strong. They understood the technology, they had been there and done it before. The role they played in integrating into the Bank of Ireland business and culture set them apart and we knew that with that team we could come through anything. I feel really good that the partnership with Hitachi Solutions has worked."

Karl Manning, Head of Sales and Revenue, Bank of Ireland

“Our end users are working in Microsoft applications every day, so we knew that Microsoft Dynamics’ familiar interface, as well as its ease of use, would quickly become an important productivity tool for our agents. Microsoft Dynamics flexible architecture was also a key factor when comparing CRM systems"

Mindy Cron, Business Project Manager, Indiana Farm Bureau Insurance

"Hitachi Solutions successfully tackled an extremely complex integration project and provided us with expert guidance and advice in transforming our IT infrastructure without disrupting our business as usual activities. We now have a common technology platform in place with consolidated applications, standardised processes, and a resilient platform that will support our growth strategy.”

Shaun Devey, IT Director, Interserve

"Hitachi is a brand we can trust and they were immediately able to help us identify our business requirements… We are proud that we have not only implemented a solution that we will use for the long term but that we have also found a business partner that we wil use for the long term as well."

Matthew Stalker, ICT Project Officer, Essex Country Fire and Rescue Service

"The system has been transformational and we are tremendously excited by it. With the Cloud based infrastructure we are getting great reliability and it is taking away the traditional IT headaches…and enabling us to focus on how we can really help the business."

Stewart Cruickshank, Head of IT, Novus Leisure

“Using CRM to make data available and sharable across roles, we’re building our sales community’s knowledge and enthusiasm, which helps them provide an even better jewellery-buying experience.”

Phillip R. Kennedy, Director of Information Technology at Pandora
Blog

News & opinions

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William Dorrington December 12, 2018
By William Dorrington

Powering through the Power Platform

Our Pre-Sales Senior Consultant William Dorrington rounds up the Power Platform Hackathon hosted in Hitachi Solutions' offices at Tower 42 in London.

Tim Rowe Tim Rowe   •   December 4, 2018

Innovating the customer experience: understand customer value

Delivering customer value can be a daunting goal to achieve and even more when the expectations of the customer change. Discover how innovation can be…

Chris Huntingford Chris Huntingford   •   November 28, 2018

Dynamics 365 Saturday in Stockholm, all you need to know about this great event

Chris Huntingford, MVP, Dynamics 365 Pre-Sales Solution Architect at Hitachi Solutions, attended Dynamics 365 Saturday Conference where he had the opportunity to meet and share…

Anne-Laure Vallet Anne-Laure Vallet   •   November 27, 2018

How Eurotunnel rolled out its new Customer Relationship Management (CRM) solution in record time

Set up a new CRM solution in less than five months? That's the challenge the Channel Tunnel concessionaire has faced.

Ciara McMillan Ciara McMillan   •   November 23, 2018

National initiative helps residents navigate the online world

Clarion Futures hosted a networking event on last Thursday 22nd November along with Microsoft and Hitachi Solutions to support the positive impact that the 'Digital…

Ruwan Perera Ruwan Perera   •   October 23, 2018

How to deliver customer-centric insurance and why it matters

Ruwan Perera presents the six pillars of customer-centric insurance that organisations should consider to provide a better customer experience.