Government

Sustainable Government transformation.
Human-centric by default.
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What We Do?

People are at the heart of everything we do. We design government services that work for real human beings, powered by Microsoft technology and built with empathy, efficiency, and impact in mind.

With AI at the core, we help departments make smarter decisions, automate where it matters, and remove inefficiencies—delivering services that are intuitive, effective, and truly user-focused.

From strategy to delivery, we work as trusted partners, guiding you through change and ensuring technology enhances, rather than dictates, the way people work and interact with services.

0 %

Of UK government departments are actively implementing or planning to use AI to enhance public service delivery.

0 %

of UK adults in 2022 used government digital services, such as online tax filing, passport applications and benefits management.

0 %

of UK public sector organisations have already adopted cloud technology.

We Help Government Organisations To

Shape a clear vision for the future.

Behind every great public service is a clear purpose. Whether you’re streamlining operations or transforming services, we work with you to uncover challenges, shape a vision, and use cloud technology in ways that truly improve outcomes for people—both within your organisation and in the communities you serve.

Receive high returns from low code.

Empower your teams to do more with less. With Microsoft Power Platform and Dynamics 365, we help government organisations build in-house digital skills, reduce reliance on external suppliers, and introduce automation where it makes life easier—freeing up time and resources to focus on delivering real impact.

Migrate to a better way of working.

Outdated systems can slow progress, but change doesn’t have to be disruptive. Our human-centric approach to cloud migration ensures a smooth transition, helping government teams move beyond legacy constraints and embrace new ways of working that improve both efficiency and service delivery.

Leverage informed thinking from solid data.

Good decisions start with good data. We help government organisations cut through complexity, uncover insights, and build data strategies that are secure, ethical, and designed to support both long-term goals and the real needs of the people relying on public services every day.

Meet Our Government Experts

Jamie Watson

Jamie Watson

Commercial Director, Government

Jamie Watson is the Commercial Director for Government at Hitachi Solutions, with over a decade of experience helping the UK Public Sector harness digital services for greater value and impact. Passionate about problem-solving and digital enablement, he drives sustainable transformation to enhance citizen experiences and improve efficiency within the Civil Service. Beyond technology, Jamie is dedicated to making a meaningful difference to society by delivering solutions that create tangible improvements in public services.  

Emma Charles

Emma Charles

Industry Director, Government

Emma is the Industry Director for Government at Hitachi Solutions. She is a digital transformation specialist with decades of experience in designing and managing high-profile digital change projects from both within and outside the Civil Service. Having started her career working with major world-class sports organisations, she has spent the past 20 years helping central government departments to improve their digital maturity, transformation effectiveness, and outcomes for citizens.

Michal Ozorowski

Michal Ozorowski

User-Centred Design Director

Award-winning UX, product and service design leader with 20 years of experience delivering functional and innovative products in both the public and private sectors. Michal builds diverse and inclusive teams that create products and services that meet business objectives and user needs.

What We Can Do For You

Hitachi Solutions understands the challenges governments face—balancing innovation, efficiency, and service quality while managing legacy systems and technical debt. We help departments design future-ready digital services that harness automation, improve efficiency, and create lasting value for citizens. Explore the services we can offer your organisation below.


At Hitachi Solutions, we partner with public sector teams to create innovative Cloud and Azure solutions that put people first. Our deep expertise supports digital transformation that’s sustainable, impactful, and built around real needs—helping both teams and the communities they serve to thrive.

Azure & Cloud Solutions

At Hitachi Solutions, we partner with public sector teams to create innovative Cloud and Azure solutions that put people first. Our deep expertise supports digital transformation that’s sustainable, impactful, and built around real needs—helping both teams and the communities they serve to thrive.

Business Transformation & Change 

Hitachi Solutions understands that change is about people. The most successful transformations consider different human needs, addressing concerns and building confidence.

We don’t just roll out digital solutions—we design them with the people and environments they impact in mind. Our human-centric approach ensures Cloud-driven change feels natural, empowering teams, improving services, and making transformation truly work for both humans and business.

Managed Services

Our Lifetime Services put people first, adapting to evolving government and user needs. We go beyond system maintenance—offering proactive health checks, tailored guidance on Microsoft updates, and hands-on support.

By focusing on the humans behind the technology, we ensure mission-critical solutions run smoothly and continue to deliver real value.

Cyber security & Identity Management 

Our cybersecurity specialists offer robust protection that’s tailored to the unique challenges faced by the UK Government. We focus on keeping data safe and strengthening identity management processes, helping to build trust and resilience within your teams.

Product & Application Development

Hitachi Solutions creates applications that follow the Government Digital Service Standard (often known an the GDS standard), making sure each digital solution meets the unique needs of public sector business while keeping the focus on the people who use it.

Microsoft Implementation & Engineering

Our expertise in Azure, Power Platform, and Dynamics 365 enables us to deliver solutions that drive real results and spark innovation. Given how much Microsoft technology is probably already part of your organisation, we can help you unlock its full potential.

AI & Innovation 

Through our AI Advisory and Transformation services, we help government leaders define and explore AI-driven initiatives.

By putting AI at the core of what you’re doing and aligning with your key priorities, we enable your teams to leverage AI for real-world results and inspire transformative government innovation

Data & Analytics 

Hitachi Solutions helps government organisations make the most of their data, improving decisions that affect people’s lives. With a foundation in Open Data, Ethical AI, and a data-centric culture that puts people first, we foster innovation and create positive change in society.

 

Interested In Working With Us?

Ready to transform your business with expert guidance? Partner with Hitachi Solutions and gain a trusted advisor who’s truly committed to your success.

Whether you’re looking to improve operations, use AI to your advantage, or lead digital change, our team is here to support you every step of the way.

Get in touch today, and let’s explore how we can help you on your journey.

Speak to our experts today

G-Cloud 14 Digital Market Place

RM6193 Software Design and Implementation Services

RM6195 Big Data and Analytics

RM1043.8 Digital Outcomes 6

RM6292 Cloud Compute 2

Y23065 Software Products and Associated Services

Digital Technology and Cyber Services (DPS)

people walking down a corridor in a hospital

“Hitachi Solutions is a testament to the power of collaboration. Together, we achieve extraordinary results fuelled by trust, respect, and a shared commitment to excellence. It’s more than a business relationship; it’s a journey of mutual success.”

Bob Armstrong, Head of Technology Services, Department of Health and Social Care.