Government
Sustainable Government transformation.
Human-centric by default.
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What We Do?
People are at the heart of everything we do. We design government services that work for real human beings, powered by Microsoft technology and built with empathy, efficiency, and impact in mind.
With AI at the core, we help departments make smarter decisions, automate where it matters, and remove inefficiencies—delivering services that are intuitive, effective, and truly user-focused.
From strategy to delivery, we work as trusted partners, guiding you through change and ensuring technology enhances, rather than dictates, the way people work and interact with services.
0 %
Of UK government departments are actively implementing or planning to use AI to enhance public service delivery.
0 %
of UK adults in 2022 used government digital services, such as online tax filing, passport applications and benefits management.
0 %
of UK public sector organisations have already adopted cloud technology.
Our Partners
Government News & Insights
News
How will Labour’s Mission Centric Government impact the public sector?
Discover how ‘mission centricity’ could be the evolution Agile needs to achieve better outcomes for citizens.
News
Human-Centric by Default: Why It Matters and What It Means
At Hitachi Solutions, we believe technology should serve people—not the other way around. That’s why we take a human-centric by default approach.
News
AI: an ally or adversary to Central Government
So, what does AI mean for Central Government? And more importantly, is it an ally or an adversary to the sector? This blog explores both sides of the argument and aims to inform and…
Meet Our Government Experts
Jamie Watson
Commercial Director, Government
Jamie Watson is the Commercial Director for Government at Hitachi Solutions, with over a decade of experience helping the UK Public Sector harness digital services for greater value and impact. Passionate about problem-solving and digital enablement, he drives sustainable transformation to enhance citizen experiences and improve efficiency within the Civil Service. Beyond technology, Jamie is dedicated to making a meaningful difference to society by delivering solutions that create tangible improvements in public services.
Emma Charles
Industry Director, Government
Emma is the Industry Director for Government at Hitachi Solutions. She is a digital transformation specialist with decades of experience in designing and managing high-profile digital change projects from both within and outside the Civil Service. Having started her career working with major world-class sports organisations, she has spent the past 20 years helping central government departments to improve their digital maturity, transformation effectiveness, and outcomes for citizens.
Michal Ozorowski
User-Centred Design Director
Award-winning UX, product and service design leader with 20 years of experience delivering functional and innovative products in both the public and private sectors. Michal builds diverse and inclusive teams that create products and services that meet business objectives and user needs.
What We Can Do For You
Hitachi Solutions understands the challenges governments face—balancing innovation, efficiency, and service quality while managing legacy systems and technical debt. We help departments design future-ready digital services that harness automation, improve efficiency, and create lasting value for citizens. Explore the services we can offer your organisation below.
At Hitachi Solutions, we partner with public sector teams to create innovative Cloud and Azure solutions that put people first. Our deep expertise supports digital transformation that’s sustainable, impactful, and built around real needs—helping both teams and the communities they serve to thrive.
Azure & Cloud Solutions
At Hitachi Solutions, we partner with public sector teams to create innovative Cloud and Azure solutions that put people first. Our deep expertise supports digital transformation that’s sustainable, impactful, and built around real needs—helping both teams and the communities they serve to thrive.
Business Transformation & Change
Hitachi Solutions understands that change is about people. The most successful transformations consider different human needs, addressing concerns and building confidence.
We don’t just roll out digital solutions—we design them with the people and environments they impact in mind. Our human-centric approach ensures Cloud-driven change feels natural, empowering teams, improving services, and making transformation truly work for both humans and business.
Managed Services
Our Lifetime Services put people first, adapting to evolving government and user needs. We go beyond system maintenance—offering proactive health checks, tailored guidance on Microsoft updates, and hands-on support.
By focusing on the humans behind the technology, we ensure mission-critical solutions run smoothly and continue to deliver real value.
Cyber security & Identity Management
Our cybersecurity specialists offer robust protection that’s tailored to the unique challenges faced by the UK Government. We focus on keeping data safe and strengthening identity management processes, helping to build trust and resilience within your teams.
Product & Application Development
Hitachi Solutions creates applications that follow the Government Digital Service Standard (often known an the GDS standard), making sure each digital solution meets the unique needs of public sector business while keeping the focus on the people who use it.
Microsoft Implementation & Engineering
Our expertise in Azure, Power Platform, and Dynamics 365 enables us to deliver solutions that drive real results and spark innovation. Given how much Microsoft technology is probably already part of your organisation, we can help you unlock its full potential.
AI & Innovation
Through our AI Advisory and Transformation services, we help government leaders define and explore AI-driven initiatives.
By putting AI at the core of what you’re doing and aligning with your key priorities, we enable your teams to leverage AI for real-world results and inspire transformative government innovation
Data & Analytics
Hitachi Solutions helps government organisations make the most of their data, improving decisions that affect people’s lives. With a foundation in Open Data, Ethical AI, and a data-centric culture that puts people first, we foster innovation and create positive change in society.
Our Frameworks
Interested In Working With Us?
Ready to transform your business with expert guidance? Partner with Hitachi Solutions and gain a trusted advisor who’s truly committed to your success.
Whether you’re looking to improve operations, use AI to your advantage, or lead digital change, our team is here to support you every step of the way.
Get in touch today, and let’s explore how we can help you on your journey.
G-Cloud 14 Digital Market Place
RM6193 Software Design and Implementation Services
“Hitachi Solutions is a testament to the power of collaboration. Together, we achieve extraordinary results fuelled by trust, respect, and a shared commitment to excellence. It’s more than a business relationship; it’s a journey of mutual success.”
Bob Armstrong, Head of Technology Services, Department of Health and Social Care.