Microsoft Dynamics 365 Sales

Boost the performance of your sales teams with automation tools, contextual insights and cutting-edge AI. 

Boost your sales by giving your sales teams better tools with Microsoft Dynamics 365 Sales 

Microsoft Dynamics 365 Sales is much more than just a sales management tool. This powerful solution integrates advanced CRM functionality with Microsoft Office 365 family applications, giving businesses a complete platform for managing their sales activities. With its advanced automation capabilities, Dynamics 365 Sales enables sales teams to streamline their processes, optimise their sales pipeline and boost conversions.

What’s more, the integration of AI makes it possible to predict future trends and offer relevant recommendations. Whether you run a small, growing business or a global organisation, Microsoft Dynamics 365 Sales provides the tools and insights you need to drive growth, retain customers and stay competitive in the ever-changing marketplace.  

Supporting sales teams

Microsoft Dynamics 365 Sales provides sales teams with advanced tools to simplify and optimise the sales process. Sales managers benefit from real-time insights, personalised recommendations and detailed summaries for each appointment, helping them to understand customer needs and close sales more effectively. For sales managers, Dynamics 365 Sales provides increased visibility of team performance through customisable dashboards and detailed reports. They can track the sales pipeline, identify key opportunities and provide personalised coaching. With these predictive and automation features, Microsoft Dynamics 365 Sales is the ideal ally to help sales teams meet and exceed their sales targets, while driving continued business growth. 

 

Benefits of Microsoft Dynamics 365 Sales

Empower your salespeople and increase your revenue

By integrating artificial intelligence, automation and real-time insights into the salesperson’s workflow, Dynamics 365 Sales makes selling easier by providing your sales team with contextual information and instant recommendations. As a result, decision-making is more informed and sales are closed faster, resulting in a significant increase in revenue.

Close more sales

With features like Copilot, salespeople can reduce the number of mundane tasks and focus on higher value activities. By prioritising the sales pipeline and maintaining an efficient work dynamic with automatic updates in Microsoft 365 applications, sales teams can close more sales and maximise their operational efficiency.

Anticipate your customers’ needs

Dynamics 365 Sales makes it easier to anticipate customer needs by providing salespeople with valuable tools and information. With AI-generated summaries prepared for each appointment, salespeople have a complete overview of customer information, enabling them to tailor their sales approach to each customer’s specific needs. What’s more, the engagement recommendations provided by the solution help sales staff to propose relevant actions and strengthen customer relationships, thereby fostering customer loyalty.

Guide sales teams

By using Dynamics 365 Sales to forecast the sales pipeline and track performance against targets, managers can effectively guide their teams to success. By extending best practice through automated sales tips and providing insights into top sellers and KPIs, they can coach their teams with confidence, fostering a culture of success and continuous improvement.

We chose Hitachi Solutions for its ability, like all our partners, to work on an international scale with their knowledge and experience of Dynamics 365 projects.

Fabrice del Aguila, Senior Vice President Digital Factory

 

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Case study

Sonepar

Sonepar leverages Microsoft Dynamics 365 to deliver a state-of-the-art omnichannel experience.