Financial Services

We know your challenges

Financial services is a rapidly changing sector, with advancing technologies, increasingly high customer expectations and a changing regulatory landscape which opens doors to disruptive innovation. There are also the increasingly sophisticated tactics of cybercriminals.

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by 2025 the global market for AI in the financial services industry is expected to reach

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of financial institutions are actively leveraging data analytics to improve their decision-making processes.

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of financial institutions have implemented or are planning to implement AI-driven solutions to improve customer service

We enable your organisation to

Strengthen your defences

Our team of cloud security experts have many years’ experience of understanding and building reliable, resilient solutions to defend against the ever-increasing risk of cyber-attacks on financial institutions.

Remain compliant

With regulatory expectations rapidly increasing, all financial services companies should expect high levels of supervision and enforcement activity. Our uniquely close relationship with Microsoft gives us direct access to industry leaders and subject matter experts who give us advice and support on upcoming changes to regulation and compliance. Using this insight enables us to help our customers to address change proactively.

Deliver a better customer experience

Increased competition from people-centric challengers in financial services means that customer expectations are at an all time high. To help you exceed these expectations, we adopt a holistic approach to customer-focused solutions and advocate the use of a full business application suite. This empowers financial institutions to create unified and memorable customer experiences which improve satisfaction, retention and referral rates.

Stay competitive

Through innovative new ways of engagement, fintech organisations have contributed hugely to the increase in customer power and demand. For most financial institutions this represents a sizable challenge. With the help of our Digital Innovation and Cloud Solutions teams, you can turn this challenge into an opportunity to innovate, so that you remain competitive with the very latest technology.

We selected Hitachi Solutions based on the quality of people we met, the clear structured approach to the ERP implementation, and access to the Hitachi Essentials for Finance package.

Shaun Mercer, Chief Financial Officer

Our Financial Services experts

Jeremy Ward

Project Director

Jeremy has responsibility for the successful delivery of complex business solutions to clients, underpinned by the establishment of effective relationships. Great results are normally achieved from team efforts; high levels of communication with his team, his clients and with management are integral to this success.

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Peter Moss

Solution Director

Pete has worked with Microsoft Business Applications since 2005, starting with Microsoft CRM 3.0 for an end-user before moving into Consultancy across a range of industries. Pete has experience across Dynamics 365, Power Platform and Azure, working with customers to support and deliver technology, following and defining best practices.

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Rahul Bharath

Solution Director

Rahul is an experienced innovator and collaborator, focused on his approach to helping Financial Services institutions strategically navigate their way to their ultimate goals and ambitions.

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Get in touch with us

“I feel really good the partnership with Hitachi Solutions has really worked, that’s been proven. And we now have CRM in our branches and in our contact centres. So we have an awful lot of work done and now is the time to move forward and leverage moving forward.”

Karl Manning, Head of Customer Sales and Revenue, Bank of Ireland.

No other approach
comes close

Proven processes, leading-edge Microsoft technology and highly experienced experts with in-depth knowledge all combine to create our unique approach to meeting even the most complex of organisational challenges.

Our people

Creative, customer-centric individuals working in unison to provide deep, collective expertise.

Our process

The innovative and agile way that we work is focused on achieving the results that work for you.

Our technology

The best Microsoft technology, used by the best people to ensure your business is the best it can be.