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Hitachi Solutions
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Case studies

Businesses Transformed

As one of the largest and most qualified consulting firms specialising in Microsoft technologies in the world, we have plenty of case studies supporting our efficient handling of complex, global projects. Below are a few key examples taken from some of our wonderful clients in the industries we specialise in.

Joseph Rowntree Foundation
Case Study

Joseph Rowntree Foundation

Respected charity improves stack holder management including streamlining records from 29,000 to 10,000

Maxell
Case Study

Maxell

Manufacturer Maxell reduces costs by 40% with Microsoft Dynamics

AQA
Case Study

AQA

Trusted provider of qualifications, improves communication to support and develop hundreds of thousands of teachers and students

UKAS
Case Study

UKAS

UKAS improves efficiency and reduces outstanding debt with Microsoft Dynamics

Origin Housing
Case Study

Origin Housing

Forward-thinking housing association that is embracing digital transformation in order to better serve its residents

Argent
Case Study

Argent

King’s Cross developer saves time and improves visibility across its multi-million pound projects

Bank of Ireland
Video Case Study

Bank of Ireland

Microsoft Dynamics empowers Bank of Ireland with true customer-centricity

Eurotunnel
Video Case Study

Eurotunnel

Eurotunnel improves sales force efficiency with Microsoft Dynamics 365

Indiana Farm
Case Study

Indiana Farm

Leading insurance provider strengthens agent engagement, marketing outreach with Microsoft Dynamics

Interserve
Case Study

Interserve

Interserve reduces total cost of ownership with Microsoft Dynamics

Essex County Fire & Rescue Service
Video Case Study

Essex County Fire & Rescue Service

We are helping the fire service to make Essex safer

Novus Leisure
Video case study

Novus Leisure

Novus Leisure increases sales by 30%

Pandora
Case Study

Pandora

Hitachi Solutions helps jeweller spread the sparkle and streamline global operations

Client Quotes

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"Hitachi Solutions have been a real partner in our rollout of Microsoft Dynamics. They have taken the time to understand our organisation and with their knowledge of the technology have become a real trusted partner."

Yinka Okunade, Head of Architecture, Hiscox

"Hitachi’s consultants were always on top of any risks to the project and their methodology was extremely flexible. Sometimes when you work with consultancies you feel very boxed in – like you have to do things their way, but Hitachi Solutions modified their approach to accommodate our needs."

Linda Meadows, Knowledge Management Consultant, Joseph Roundtree Foundation.

“Everyone is happy with the solution Microsoft Dynamics has proved to be flexible and reliable and has decreased our on-going IT maintenance costs by about 40%.”

Martyn Lloyd, Senior Manager Maxell Europe

“Not only has the new Microsoft Dynamics system from Hitachi Solutions helped to reduce our costs, we have also been able to streamline our processes and become a more efficient and effective organisation”

Alison Foulkes, Project Manager, AQA

“We put a lot of effort into the project working with Hitachi Solutions to get the system and processes right. We involved business users throughout and invested significantly in training all our staff. I was impressed with Hitachi Solutions consultants’ willingness to challenge us on our established ways of working, but also their willingness to come up with solutions."

Jeff Ruddle, Operations Director UKAS

"Using Microsoft Dynamics we’ve defined roles, responsibilities and relationships in our 200 plus projects. We have a better understanding of the work we’re doing and how it involves our supply chain and other key stakeholders.”

Anna Gagliano, Project Director, Head of Information Management, Argent

"The team from Hitachi were really, really strong. They understood the technology, they had been there and done it before. The role they played in integrating into the Bank of Ireland business and culture set them apart and we knew that with that team we could come through anything. I feel really good that the partnership with Hitachi Solutions has worked."

Karl Manning, Head of Sales and Revenue, Bank of Ireland

“Our end users are working in Microsoft applications every day, so we knew that Microsoft Dynamics’ familiar interface, as well as its ease of use, would quickly become an important productivity tool for our agents. Microsoft Dynamics flexible architecture was also a key factor when comparing CRM systems"

Mindy Cron, Business Project Manager, Indiana Farm Bureau Insurance

"Hitachi Solutions successfully tackled an extremely complex integration project and provided us with expert guidance and advice in transforming our IT infrastructure without disrupting our business as usual activities. We now have a common technology platform in place with consolidated applications, standardised processes, and a resilient platform that will support our growth strategy.”

Shaun Devey, IT Director, Interserve

"Hitachi is a brand we can trust and they were immediately able to help us identify our business requirements… We are proud that we have not only implemented a solution that we will use for the long term but that we have also found a business partner that we wil use for the long term as well."

Matthew Stalker, ICT Project Officer, Essex Country Fire and Rescue Service

"The system has been transformational and we are tremendously excited by it. With the Cloud based infrastructure we are getting great reliability and it is taking away the traditional IT headaches…and enabling us to focus on how we can really help the business."

Stewart Cruickshank, Head of IT, Novus Leisure

“Using CRM to make data available and sharable across roles, we’re building our sales community’s knowledge and enthusiasm, which helps them provide an even better jewellery-buying experience.”

Phillip R. Kennedy, Director of Information Technology at Pandora