Local Government

Local and regional authorities have been doing ‘more for less’ for years. Pressures, however, are continuously increasing with smaller budgets, increasing customer expectations, economic uncertainty and changing political landscapes, all the while digital solutions are continuously evolving.

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We know your challenges

The journey of transformation and evolution is one that does not stop for your organisation or your people – and we will be here every step of the way.

From optimising your infrastructure, delivering a seamless experience for your customers, improving your service design and delivery, or getting the most out of the technology you have bought, we are a trusted partner. We do not just deliver technology but help you understand how to get the best value and return from your investment.

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of councils have implemented digital services to allow citizens to interact with them online

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of local councils in the UK already have an AI strategy in place

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of local councils in the UK reported an increase in their IT budgets

Our Local Government experts

Liam Murphy

Liam Murphy

Business Development Manager

As a Business Development Manager, Liam specialises in IT transformation within the UK’s local government sector. His extensive expertise and strategic acumen have proven instrumental in fostering innovation and efficiency for public institutions. Liam works closely with clients to understand the needs and challenges of local government and works as a trusted partner in the realm of digital transformation.

Sharna Quirke

Sharna Quirke

Strategic Director for Local Government

Sharna has been designing digital solutions to address complex public needs for nearly 20 years. During this time, she has delivered multiple digital transformation projects, published academic articles on e-Democracy, advised the World Bank on digital inclusion in service delivery, and designed a benchmarking framework assessing how digitally evolved local services are across Europe.

Lauren Weeks

Lauren Weeks

Business Development Manager

As Business Development Manager, Lauren supports the strategic growth of the UK ‘s Local Government market in designing and implementing digital transformations. Her previous role at Microsoft cements her technical understanding and ensures her customers can make the most of their current Microsoft investment and leverage licences, when possible, for future projects. She has a strong focus on the social care industry and is passionate about ensuring the industry thrives. 

Rachel Lamacraft

Rachel Lamacraft

Marketing Manager

Rachel is the Marketing Manager responsible for our Public Sector marketing plans and activations, backed by 8 years of international experience in enterprise software and consulting marketing. With a passion for public sector digital transformation and next-gen citizen services, Rachel works alongside our industry, solution, and consulting subject matter experts to deliver marketing campaigns that inform and inspire.

people talking

“Hitachi Solutions have been very knowledgeable and supportive from the start of our engagement with them. They have stood up systems in short amount of time for the most urgent work that the Southwark Council has needed during both the Covid Pandemic and the Ukrainian Crisis. They have been diligent and continue to be in longer term projects and our day to day support.”

Pam Kaur, Application Analyst, Southwark Council.

No other approach
comes close

Proven processes, leading-edge Microsoft technology and highly experienced experts with in-depth knowledge all combine to create our unique approach to meeting even the most complex of organisational challenges.