Change Management

Acquire the agility to adapt to the challenges of change within your business, and help your employees understand, accept, embrace and commit to the changes that are taking place.

Change is powered by people

Many transformation programmes do not deliver the desired benefits because they underestimate the impact that change has on people. Countering this, we help you establish a firm purpose for change and successfully communicate this, enabling your people to maintain a focus on value and business outcomes.

Supporting your investment in the resources and capabilities needed to deliver change, we’ll show where to best target your efforts and how to provide tailored experiences for those impacted – giving clarity on the metrics that matter.

woman explaining to her colleagues

The tailored approach to transition

Based on an understanding of the behaviours and dynamics within your organisation, our change experts will work with you to craft a plan that is tailored to your unique needs – aligning people, systems and processes with new ways of working.

Our human-centred approach, focusing on adoption and benefits realisation, will support your employees throughout the change process and ensure they embrace the new procedures and technology. To reduce delivery risk and fully prepare you for transition, we’ll also assist with effective governance and real-time readiness assessments. 

people talking over a laptop

Create a compelling and consistent story

The successful adoption of new systems and processes relies on the people who will benefit from them being engaged and motivated. To drive this, our approach focuses on providing a compelling and consistent narrative that clearly communicates the ‘why’ and ‘how’.

We can help you engage your stakeholders at every step of the journey – making them aware of what’s going on and feeling like an integral part of the initiative. And, by instilling a sense of ownership, you can ensure that change is sustainable.

woman working

Learning to succeed

Knowledge transfer should be a key feature at every stage of your programme for change. Deploying a range of coaching tools and techniques, our specialists are able to accelerate employee learning via effective, relatable and enjoyable training programmes with on the go capability.

Using advanced training software from digital adoption platform ClickLearn, we can design, develop and deliver learning sessions which incorporate your ways of working and set your organisation up for self-sustaining success.

Our Change Management experts

Get to know just a few of our experts working with our Change Management solutions.

Lisa Taylor

Lisa Taylor

Director of Change, Adoption and Learning

Lisa is passionate about people and for the last 20 years has been delivering effective people change management solutions for digital transformation programmes across global organisations. She enjoys working with our clients to create tailored solutions that focus on ensuring those impacted by the change are ready, willing, and able to adopt the new ways of working.

Declan Byrne

Declan Byrne

Change Director

Declan helps our customers develop and execute Change Management, communications and adoption plan to achieve business benefits and avoid adoption challenges.


“It’s been great working with Hitachi Solutions. They understand what it means to develop in a really agile way using the Power Platform.”

Geoff Connell, Director of IMT & Chief Digital Officer, Norfolk County Council.

Change Management news and insights


The Need for Change Management on Dynamics Deployments

With additional functionality and complexity, Microsoft Dynamics rollouts can bring with them substantial organizational, business and process changes. Devising robust Change Management & Communications plans for your business is an absolute requirement as the lack of effective change management is one of the main reasons why ERP rollouts fail to…