
Digital Innovation
Our digital innovation team brings together diverse skills to generate creative and imaginative solutions that your users and customers will love, and that support your organisation in a constantly changing world.
Align, understand and accelerate
With the right balance of business strategy, operational excellence and technical expertise, you can align your business drivers, understand end-users and accelerate technical validation through rapid prototyping and assessments.
Microsoft Catalyst
Create innovative, actionable plans and a clear understanding of your journey to transformation.
Design Thinking
Use design thinking techniques to observe how things and people work in the real world.
User Centred Design
By putting users at the centre of everything we do, we’re able to develop seamless experience across all channels.
Change Management
Help your employees understand, accept, embrace and commit to the changes taking place in your organisation.
Our Digital Innovation experts
Get to know just a few of our experts working with our Digital Innovation solutions.

Carl Gallagher
Design Thinking Director
Carl is an experienced IT professional with over 14 years of experience in service and process transformation using Microsoft technology. He can often be found with a backpack full of sticky-notes and pens, ready to help customer stakeholder groups define their problems and identify creative solutions.

Martina Saller
Regional Director
Martina helps customers to design their own journey to innovation, igniting real results for their businesses. With more than 20 years of experience in various industries, bridging business and technology, she knows the importance of working on 3 aspects to successfully implement a new idea: viability (business), feasibility (technical) and desirability (human).

Jack Murphy
AI Capability Lead
Jack specialises in delivering AI-powered solutions to customers across the private and public sectors. Based in Manchester, he has over ten years of experience working in a variety of industries across Europe to solve complex and challenging business problems with AI.

Geraldine Kelsey
Design Thinking Director
Geraldine excels at getting to the root cause of problems, and understanding the key business metrics, processes, and cultures to bring about positive change in organisations. She is an expert in her field having spent many years in manufacturing where she has led major global business transformation programmes.


“Microsoft Dynamics has proven we can aggressively grow our business into new markets globally as well as explore new channels… It’s really been a testament to great partnership, great teamwork and I am very proud to have been part of it.”
Jackie Reid, Program Lead for Project Reboot, Dr Martens.
Digital Innovation news and insights
News
How Catalyst can support your organisation’s transformation
Microsoft Catalyst is a framework (The IDEA framework) of activities designed to support organisations that are about to embark upon some form of transformation. Carl Gallagher discusses more in his latest blog.
News
How to build your digital transformation roadmap
Hitachi Solutions and Microsoft came together on Thursday 3rd March for a hybrid event to understand the opportunities and challenges for Professional Services organisations. Featuring a customer story from Alexander Mann Solutions’ Chief Technology Officer, Andrew Wayland, you can watch all four sessions from the morning below, and explore how…
News
Why professional services companies must invest in digital transformation
She adds that when professional services companies do invest in digital, they need to ensure they capture and manage the mass of data they generate effectively. Data must be in the right place at the right time to unlock opportunities from technology. Of course, better use of data also means…