Hitachi Solutions Presents: AI Dojo for Retailers

AI services in the retail sector are predicted to increase from $5 billion to above $31 billion by 2028 according to the World Economic Forum; assisting retailers to deliver advancements in key areas across automation, loss prevention, sustainability and supply chain optimisation.

The Hitachi Solutions AI Dojo for Retailers explores the latest trends and how AI can add increased productivity, scalability and profitability. We will focus on customer examples, best practice and highlight the importance of wider technology transformation to leverage the benefits of AI, Data and future Cloud technologies. Ultimately, we will explore whether your business has the foundations in place to ensure you are able to fully maximise on the benefits of AI, and you will also have the opportunity to work directly with our AI experts to build a prototype that could help solve real business challenges you are facing.

The era of AI is now

 

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The benefits of AI for retailers

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Boost customer satisfaction

Chatbots and virtual agents allow retailers to engage with customers in real-time. The better trained your chatbots are, the more personalised the experience they will offer your customers.

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Create highly personal customer journeys

The ability of AI to quickly process piles of customer data and identify patterns in consumer behaviour can help you tailor your offerings to create highly personal offers.

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Optimise your supply chain

Through advanced data gathering from inventory management, AI is helping retailers stay on top of trends that affect supply and demand. This can contribute towards optimising your resource allocation so that you can respond quickly and more efficiently to consumer demand.

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Automate routine operations

AI can automate routine, monotonous tasks, freeing up your workforce to focus on the tasks that really matter and contribute more significantly to your bottom line.

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Reduce human error

You’ll get more accurate insights from your data using AI as humans are prone to bias and subjectivity when interpreting data. AI can also help reduce the errors that humans are prone to make when working on routine, monotonous tasks.

Save time and costs

According to a recent survey by McKinsey, AI can optimise efficiency by 40% and reduce operational costs by up to 30%.

Who will you engage with from Hitachi Solutions?

Retail Industry Experts

We have the best-in-class industry experts who can help advise on your AI journey.

AI Pre-Sales Experts

Our AI Microsoft experts if requested can walk you through scenarios and solutions.

Business Transformation Leaders

Our senior experts (functional and technical) have globally renowned expertise in delivering business transformation projects and solutions.

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Reduce costs

Allow your team to spend less time on monotonous tasks which can be easily solved with AI automation and more time devoted to customer service.

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Save time

Machine learning and natural language processing (NLP) can personalise experiences at scale and improve key functions across the customer journey, allowing customers to receive consistent, tailored recommendations relevant to their needs.

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Reduce error

AI can also provide insights into the temporal patterns of consumer demand, including identifying seasonal item trends and estimating when these items will be in the highest demand.

Who should attend?

  • Chief Information Officer
  • Chief Digital Officer
  • IT Director
  • Transformation Director
  • Retail Director
  • Operations Director

Agenda:

9:30am – Arrival and intros (with breakfast)

10:00am – What challenges are you currently facing that AI could help solve? 

Explore the possibility of limitless innovation with the latest AI from Microsoft bespoke for retail organisations.

10:30am – Break

10:35am – Rise of AI in retail

You may well already be using AI in some parts of your organisation, but we’ll explore how you can unlock real business value with the latest innovations in-store, online and across your supply chain. We’ll also explore whether you have the foundations in place to ensure your business is able to fully maximise on the benefits of AI.

11:15am – Envisioning session 

Splitting into groups, we’ll work together to define 2-3 problems you’re currently facing across your organisation, and with the help of our experts you’ll design a rapid prototype that could help solve it.

1:00pm – Lunch

1:30pm – Prototype to action 

Continuing on from the envisioning session, in groups, the finishing touches will be applied to your prototypes with the help of your Hitachi Solutions expert. Each group will then have the opportunity to share each of their challenges and prototype solutions with the wider group.

3pm – Close

Register your interest to attend here.

Jack Murphy

Jack Murphy

AI Capability Lead

Jack specialises in delivering AI-powered solutions to customers across the private and public sectors. Based in Manchester, he has over ten years of experience working in a variety of industries across Europe to solve complex and challenging business problems with AI.

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Jason Colbridge

Jason Colbridge

Business Development Director

Jason has 20 years of experience working in the fast-paced ever-changing retail sector. Working with senior executives and other key stakeholders, he builds a deep understanding of their business to form solutions which help solve their most high-value challenges.

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Paola Ameduri

Paola Ameduri

Solution Director

Paola leads the conception, design and implementation of global-scale digital solutions. She provides thought leadership, architectural guidance, and disciplinary and team management. As an industry expert in retail, she has a wealth of sector experience that she brings to our clients. She is passionate about analysing ambiguous customer situations, defining strategic directions and turning them into action and results.

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