Housing Associations have grown quickly, adapting to a rapidly changing world. Years of mergers and legislative modifications have led to layers of disparate IT systems that do not work together, produce poor and contradictory data and are no longer up to the job.
The situation has reached breaking point, and a solution is needed to replace outdated, unsupported and expensive legacy systems.
Prudent investment in your business systems is of paramount importance, and replacing all legacy systems at once is not always possible. That is why Hitachi Solutions has developed Essentials for Housing. Developed using Microsoft technologies our solution is a pre-configured, templated and with functionality developed specifically for Housing Associations. It can be implemented as a single end to end solution replacing all that exists or incrementally as your business priorities dictate.
Essentials for Housing provides a 360 degree view your customers and properties. Clear visibility, real-time updates and accurate information held in a single source delivers time savings, improves efficiencies and provide rapid time to value.
Facing challenges around adapting to new legislative requirements and keeping up with tenant demands, typically these challenges are heightened by disparate and legacy IT systems that lack interoperability, accurate and intelligent data, and streamlined processes.
One of the important components of the Microsoft Dynamics 365 Customer Engagement is its scalability. Hitachi Solutions has implemented ASB and Complaints for us to explore and extend customer engagement with their housing solution Accelerator.
Hitachi Solutions Europe Ltd. today announced it has won the 2019 Microsoft Global Government Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.Link to the full PR