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Solutions to transform social housing

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See our Public Sector overview video

Hitachi Solutions > Industries > Housing

We understand your world is rapidly changing

Whether you are a Housing Association or a Local Authority with housing stock, the complexities of organisations social housing obligations are ever-changing. Years of mergers and legislative modifications have led to layers of disparate IT systems that do not work together, produce poor and contradictory data and are no longer up to the job.

A cohesive platform is needed to enhance and ultimately replace outdated, unsupported and expensive legacy systems.

The challenges for landlords of social housing

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Data Sharing

Integration and data sharing between legacy systems and infrastructures

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Communication

A lack of adequate communication channels to support tenant requirements

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Disparate Data

Cumbersome and manual manipulation of disparate data for statutory reporting

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360-degree view

The need to have a 360-degree view of the tenant, property, contract and their lifecycle

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A View of Assets

A lack of one single view of all assets

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Health & Safety

Health and safety compliance and managing impact of legislative change

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Online Migration

The shift to online and the need to keep all tenants engaged

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Use of Data

The use of appropriate data to inform decision making

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Scheduling & Planning

The need for more efficient resource scheduling and planning

Hitachi Solutions understand first-hand the challenges facing social housing

We believe technology should be part of the solution, not part of the problem. Our team of professional services experts work with organisations across Europe, helping them plan and implement their vision for success through the use of technology. With the use of the full Microsoft Dynamics 365 stack, the Power Platform and our Essentials for Housing solution, we are committed to solving complex challenges with cutting-edge solutions that transform businesses processes, empower employees, and enable growth.

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Better Business Processes

Our solutions can give you the level of detail you require to bring real added value, but with enough flexibility to properly reflect individual organisational structures and processes.

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Enhanced Customer Relationships

Using the latest technology, we can provide a full view of the customer, tenancy and property all in a single location. All relevant data is held in one place, so every aspect is clearly visible and actionable.

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Complete Asset Management

From an entire estate to a single flat, Landlords of Social Housing need total confidence in the information they hold. Our Essentials for Housing solution makes this possible.

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Avoid Unnecessary Repairs

In the past, identifying warranty periods has been difficult. Our solutions makes this easy by flagging up if any requested repair is still under warranty ensuring all payments are correctly allocated.

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Component Accounting

Essentials for Housing includes financial operations with regulatory reporting and comparative revenue for a property with different operational and financial life cycles which enables depreciation to be properly managed.

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Enhanced Reporting with Dynamics 365

Our software allows a sophisticated level of reporting that has been previously unavailable with the ability to identify different responsibilities according to tenure whether that’s rent, repair etc. 

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    Power Platform

    Applications and Automation

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    Dynamics 365 CRM

    Housing Management

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    Dynamics 365 F&O

    Finance and Asset Management

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    Data and Analytics

    Data Insights and Analytics for Housing

Discovery Workshop

Business transformation starts with an I.D.E.A

Imagine a future state for your organisation – meet our Directors and Vice Presidents at your dedicated Discovery Workshop.

Request a Discovery Workshop

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Our Customers

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One of the important components of the Microsoft Dynamics 365 Customer Engagement is its scalability. Hitachi Solutions has implemented ASB and Complaints for us to explore and extend customer engagement with their housing solution Accelerator.

Zahid Khan
Origin Housing

Related resources

Brochure

Data Analytics for Housing

Data Capture and Decision Making, Simplified

Case Study

Clarion Housing Group

Creating a housing association solution to power a transformation for Clarion Housing Group

Video

Reimagining lives with consumer connected devices

Helping more people live independent and healthy lives with consumer connected devices

Brochure

Essentials for Housing: Front Office

Hitachi Solutions offers the prospect of a genuine end to end solution for Housing Associations. Our solution seamlessly joins together the back office with the front office of your business to create a single solution, with a single version of the truth.
More resources

Related resources

More resources

Brochure

Data Analytics for Housing

Data Capture and Decision Making, Simplified

Case Study

Clarion Housing Group

Creating a housing association solution to power a transformation for Clarion Housing Group

Video

Reimagining lives with consumer connected devices

Helping more people live independent and healthy lives with consumer connected devices

Brochure

Essentials for Housing: Front Office

Hitachi Solutions offers the prospect of a genuine end to end solution for Housing Associations. Our solution seamlessly joins together the back office with the front office of your business to create a single solution, with a single version of the truth.
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