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Housing Associations

Clarion Housing Group: A solution to power a transformation

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Hitachi Solutions > Industries > Housing Associations

To thrive, Housing Associations need to transform

We understand why Housing Associations are embracing digital transformation. You want to maximise your efficiency with a 360-degree view of the customer and property so you can deliver accurate information quickly, which is now possible thanks to housing CRM systems. You’re eager to make it possible for your customers and internal teams to interact with you digitally, making the most of self-service technology. And you want to improve your effectiveness by moving away from siloed ways of working.

retail CRM

Strong partnerships
underpin innovative housing CRM systems

We believe in building partnerships that span the lifetime of your business. Our consultancy approach brings together a range of expertise to support your transformation, and beyond with our housing CRM systems. As part of our ongoing partnership, we’ll implement a strategy with you to encourage housing CRM systems adoption and the necessary culture change within your Housing Association. We’re also ready to partner with you as you start to diversify in order to fund the fulfilment of your social aims.

Your journey to digital transformation

Our consultancy starts with a bespoke roadmap for your Housing Association that reflects your chosen speed of digital transformation and brings you closer to your vision of having all your data in one place. You may want to focus on the front end of your business, building in back end functions such as HR and finance when you’re ready in your housing CRM systems. Or you may wish to transform your whole technology landscape at once to realise benefits sooner.


Hitachi Solutions named as Global Microsoft Government Partner of the Year

Hitachi Solutions Europe Ltd. today announced it has won the 2019 Microsoft Global Government Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Link to the full PR


Helping to transform Housing Associations

Face the future with confidence and get a solution that addresses your needs now and through your evolution.

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One of the important components of the Microsoft Dynamics 365 Customer Engagement is its scalability. Hitachi Solutions has implemented ASB and Complaints for us to explore and extend customer engagement with their housing solution Accelerator.

Zahid Khan
Origin Housing

Deploy real innovation, transform your organisation

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