When we were looking at CRM, we had a few options and realised Microsoft Dynamics 365 was a good solution for us largely because it’s with Microsoft and we knew that in 5 years’ time we weren’t going to have to do all the work again and that was something we’ve been burnt with in the past. The Hitachi Solutions team are handing over to ours and we’re really pleased with how it’s going. Our team have learnt from the best and it’s been really successful.
Andrew Boxall
Technology and Communications Service Manager, Shropshire Council