AQA - Hitachi Solutions

Hitachi Solutions helps AQA get the best results

AQA is a trusted and comprehensive provider of qualifications, support and development for hundreds of thousands of teachers and students throughout the UK. Clear and timely communication with customers is essential to AQA’s business and this has recently been significantly improved thanks to the implementation of Microsoft Dynamics Customer Relationship Management.

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Overview
“Not only has the new Microsoft Dynamics system from Hitachi Solutions helped to reduce our costs, we have also been able to streamline our processes and become a more ef cient and effective organisation. The consultants from Hitachi Solutions have an excellent understanding of CRM and how it can work most effectively to meet the specific requirements of our business.”
Alison Foulkes, Project Manager, AQA

Valued by Students and Teachers

AQA’s aim is to bring out the best in students and teachers by providing services that lead to inspiring lessons and great learning. AQA is a leading provider of quali cations and support for teachers and students. The company offers a broad range of academic quali cations for 14-19 year olds, helping every student and teacher to realise their potential. AQA’s quali cations equip students to succeed
in the next stage of their lives and are highly valued by employers and universities. AQA also works collaboratively with teachers to create resources that are designed around their day-to-day needs.

A smooth and quick user adoption
Streamline processes
A more efficient and effective way of working
Less application switching
Cost reduction

Client testimonial
“The transition to the new system has been remarkably smooth and with another 500 users going live in the coming months, we will continue to make the service we provide to our customers more ef cient and effective, improve operations and reduce our costs even further as we continue to drive the business forward.”
Alison Foulkes, Project Manager, AQA