Blogs
Take a look through our blogs for insights, ideas and inspiration from our experts in digital innovation.
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The Rise of Servitisation
Discover the history of servitisation, how it has changed the way manufacturing companies are going to market and its challenges.
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Embracing short-termism: Quick wins with Data
Discover the pros and cons of short-termism and how the government can harness data to transform public services successfully
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Building a World-Class Service Organisation
In today’s fast-changing world, service organisations are undergoing significant transformation. The goal of becoming a world-class service provider isn’t just about keeping up with the latest trends—it’s about leading the way. Several key factors are reshaping the service industry, encouraging organisations to rethink their strategies and invest in the future.…
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What are the Benefits of Microsoft Fabric for Retailers?
Data for retailers can be almost as important to them as their products, and the reasons can be found in the famous Rudyard Kipling quote: “I keep six honest serving men (they taught me all I knew); their names are What and Why and When And How and Where and…
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How to operationalise Power Platform in a Government Organisation
On Wednesday 19th June, Hitachi Solutions, in collaboration with Microsoft, held a 3-hour interactive workshop titled 'Makers, Pro Devs and the Messy Middle: How to Operationalise the Power Platform in a Government Organisation.' The workshop aimed to explore effective strategies for integrating the Power Platform within government settings and we…
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Do you really know your users? Unlocking the key to successful digital transformation
From my experience working across public, entertainment, and sports sectors, a successful digital transformation depends on four things: understanding your business goals and users’ needs, assessing technical feasibility, and preparing your business for change. Failing to seamlessly connect these areas can result in spending a significant budget on the wrong…
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The Evolution of Smart Manufacturing
Although companies often label their smart manufacturing efforts as 'Industry 4.0' or 'digital transformation,' these initiatives usually consist of three distinct and sequential types of projects that drive the broader goals of smart manufacturing.
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AI: an ally or adversary to Central Government
So, what does AI mean for Central Government? And more importantly, is it an ally or an adversary to the sector? This blog explores both sides of the argument and aims to inform and inspire those that can make a difference in Central Government.
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Using Business Applications to tackle the public sector productivity challenge
Discover how leveraging Business Applications can help to tackle the public sector productivity challenge!
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Industry 4.0 and the future of manufacturing
For those looking to stay on pace with Industry 4.0 and anticipate the evolution of smart manufacturing and digital technologies, here’s an overview of the current state of the industry and recommended steps on how to realise your own digital transformation.
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Ask The Experts: Is RPA just a band-aid for inefficient processes?
In the rapidly evolving landscape of business process management, RPA has emerged as a transformative force. Recently, during a Finance transformation dinner held this month, a customer's provocative challenge sparked a lively internal debate, highlighting the ongoing discussions around the impact and future of RPA.
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Artificial Intelligence in Retail
In this blog, we will explore how AI is changing the retail space, learn new ways to engage with customers, and how to take your customer experience (CX) to the next level.