The impact of our Lifetime Services

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System stability and product protection

Adopting industry best practice, our highly skilled application support team is there to ensure solution assurance and stability for your business applications – ideal for organisations needing to supplement their inhouse Microsoft technology skills.

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Leave behind the downsides of updates

Upgrade Dynamics 365 safely and without disruption. Our technical experts will ensure you’re running the latest version and taking advantage of new features and functions as soon as it’s right for your organisation to do so.

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Put us to the test

Reduce the part of your IT budget allocated to testing, while limiting risk, minimising errors and maximising ROI, with our application testing service. We‘ve a flexible and scalable outsourced delivery model which has already helped hundreds of Microsoft Dynamics 365 customers.

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Learning to succeed

Get a better understanding of how Dynamics 365 works and explore its full potential with training programmes from our expert mentors. Training – which is adapted to meet your needs and learning objectives – is delivered via workshops and virtual learning.

Our Lifetime Services experts

Gill Carroll

Gill Carroll

Head of Service Delivery

Gill has been with us for 5 years and has worked in the Dynamics partner network for over 20. Gill has a passion for ensuring quality proactive customer service and support. Gill along with the Lifetime Services team looks after 70+ customers, building a trusted partnership and delivering client satisfaction through service excellence.  

Kashish Bhatia

Kashish Bhatia

Service Delivery Manager

With over 10 years of experience in IT Service Management and Operations, Kashish loves a good challenge and solving complex problems. He has been with us in many roles over the past 5 years and is dedicated to delivering customer satisfaction through the pursuit of service quality.

Deborah Murray

Deborah Murray

Service Delivery Manager

Deborah has been with Hitachi Solutions for over two years and loves building strong relationships with our customers. She is passionate about helping clients make the most of the evolving Dynamics platform and finding solutions to complex business problems.

train platform

“Initial results have been very positive and open up great possibilities: our salespeople have adopted Microsoft Dynamics 365 and now have access to real-time data, whether from their computer, smartphone or tablet, whenever they are on the move.”

Virginie Vermuelen, Freight Sales Support Manager, Eurotunnel