Blogs
Take a look through our blogs for insights, ideas and inspiration from our experts in digital innovation.
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Client Engagement
When thinking about client engagement, the focus on our approach to customers. In service delivery, it’s easy to present statistics and metrics, but the real value lies in the depth of our engagement. The relationships we build and how we listen enable us to actively participate, share insights, and contribute…
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Using technology to better share risk information across Kent Fire and Rescue Service
In May 2018, Kent Fire and Rescue Service began a project to review the collection, storage and sharing of all risk information. The vision was to create one system, providing a single source of truth that is seamlessly shared across the organisation. Steven Flint AIFireE, Station Manager, details the project…
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Hitachi Solutions partner with Bristol City Council
I sat down with Simon Oliver from Bristol City Council to discuss the exciting partnership with Hitachi Solutions and he answered some fundamental questions about the work behind our partnership
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Hitachi Solutions partner with Westminster City Council
We're delighted to announce Hitachi Solutions were selected by Westminster City Council (WCC), to deliver a single sign-on capability for residents to all online services offered, irrespective of the system provider, using a single set of credentials.
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Award for Hitachi Solutions team at the Microsoft & Make a Wish UK Power Platform Hackathon
The award was given for building an app which would address a key issue that Make a Wish UK were facing.
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Successful digital transformation for Clarion Housing Group
Hitachi Solutions congratulates Clarion Housing Group for their half year results for financial year 2018/19, with successful results after transforming their business with the new Enterprise Resource Planning (ERP) solution.
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How Eurotunnel rolled out its new Customer Relationship Management (CRM) solution in record time
Set up a new CRM solution in less than five months? That's the challenge the Channel Tunnel concessionaire has faced.
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Transforming CRM at Essex County Fire and Rescue Service
Industry analysts, GlobalData, explore how Hitachi Solutions implemented Microsoft Dynamics CRM, increasing staff productivity and saving Essex County Fire and Rescue Service £125,000 annually.