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Local Government

Hitachi Solutions > Industries > Local Government

Use Microsoft technology to tackle the pressures on council services and finances

A growing and ageing population continues to put pressure on the delivery of Local Government services. At the same time, customers expect a more personal, accessible and digitally-enabled experience. In response, we are helping local councils to harness the power of the Microsoft Cloud to transform customer engagement and delivery so you can meet expectations despite the pressure on resources.

Optimise and mobilise your services and resources

We use our experience across the public and private sectors to help service delivery teams transform their operations, reimagining how staff work and interact with customers to achieve the excellent experience you’re looking to deliver. Through our unparalleled expertise in Microsoft Dynamics 365, organisations can manage planning, scheduling, resourcing and fulfilment, whilst taking advantage of powerful mobile capabilities to improve productivity.  

Transform and re-imagine business processes

Historically, local councils have often used complex, departmentally-focused IT solutions. But often their rigidity holds the council back from making necessary changes and doesn’t deliver the insights the council needs. By using Microsoft Dynamics 365 and Microsoft PowerPlatform, business processes can be improved and digitised across a whole range of services, allowing organisational silos to be broken down and better use to be made of information.


Hitachi Solutions named as Global Microsoft Government Partner of the Year

Hitachi Solutions Europe Ltd. today announced it has won the 2019 Microsoft Global Government Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Link to the full PR


Helping to transform Local Government

Are you keen to explore Microsoft Dynamics 365, but not sure where to start?

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Deploy real innovation, transform your organisation


We’re looking at new ways of doing things, overhauling everything we have, reducing the number of applications while improving customer service.

Andrew Boxall, Head of Technology
Shropshire Council

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