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Hitachi Solutions Presents: AI Executive Series for Retailers

17 October, 2023
110 Bishopsgate, London, EC2N 4AY

AI services in the retail sector are predicted to increase from $5 billion to above $31 billion by 2028 according to the World Economic Forum; assisting retailers to deliver advancements in key areas across automation, loss prevention, sustainability and supply chain optimisation.

The Hitachi Solutions AI Executive Series starts on Tuesday 17th October in London, and will explore how AI can add increased productivity, scalability and profitability for retailers. Microsoft UK’s CDO, Jed Griffiths, will also be joining us to explore the possibility of the latest innovations in AI from Microsoft.

We will focus on customer examples, best practice and highlight the importance of wider technology transformation to leverage the benefits of AI, Data and future Cloud technologies. Ultimately, we will explore whether your business has the foundations in place to ensure you are able to fully maximise on the benefits of AI.

Agenda:

9:30am – Arrival and intros (with breakfast)

10:00am – A view from Microsoft 

Microsoft UK’s CDO, Jed Griffiths, will explore the possibility of limitless innovation with the latest AI from Microsoft bespoke for retail organisations.

10:30am – Unlocking business value with AI 

You may well already be using AI in some parts of your organisation, but we’ll explore how you can unlock real business value with the latest innovations in-store, online and across your supply chain. We’ll also explore whether you have the foundations in place to ensure your business is able to fully maximise on the benefits of AI.

11:30am – Close 

The era of AI is now

 

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Reduction in warehouse accidents as a result of AI

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Number of companies that have incorporated at least one AI technology

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AI contribution to UK economy in 2022

The benefits of AI for retailers

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Boost customer satisfaction

Chatbots and virtual agents allow retailers to engage with customers in real-time. The better trained your chatbots are, the more personalised the experience they will offer your customers.

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Create highly personal customer journeys

The ability of AI to quickly process piles of customer data and identify patterns in consumer behaviour can help you tailor your offerings to create highly personal offers.

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Optimise your supply chain

Through advanced data gathering from inventory management, AI is helping retailers stay on top of trends that affect supply and demand. This can contribute towards optimising your resource allocation so that you can respond quickly and more efficiently to consumer demand.

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Automate routine operations

AI can automate routine, monotonous tasks, freeing up your workforce to focus on the tasks that really matter and contribute more significantly to your bottom line.

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Reduce human error

You’ll get more accurate insights from your data using AI as humans are prone to bias and subjectivity when interpreting data. AI can also help reduce the errors that humans are prone to make when working on routine, monotonous tasks.

Save time and costs

According to a recent survey by McKinsey, AI can optimise efficiency by 40% and reduce operational costs by up to 30%.

Who will you engage with from Hitachi Solutions?

Retail Industry Experts

We have the best-in-class industry experts who can help advise on your AI journey.

AI Pre-Sales Experts

Our AI Microsoft experts if requested can walk you through scenarios and solutions.

Business Transformation Leaders

Our senior experts (functional and technical) have globally renowned expertise in delivering business transformation projects and solutions.

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Reduce costs

Allow your team to spend less time on monotonous tasks which can be easily solved with AI automation and more time devoted to customer service.

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Save time

Machine learning and natural language processing (NLP) can personalise experiences at scale and improve key functions across the customer journey, allowing customers to receive consistent, tailored recommendations relevant to their needs.

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Reduce error

AI can also provide insights into the temporal patterns of consumer demand, including identifying seasonal item trends and estimating when these items will be in the highest demand.

Who should attend?

  • Chief Information Officer
  • Chief Digital Officer
  • IT Director
  • Transformation Director
  • Retail Director
  • Operations Director

Register your interest to attend here.

Jack Murphy

Jack Murphy

AI Capability Lead

Jack specialises in delivering AI-powered solutions to customers across the private and public sectors. Based in Manchester, he has over ten years of experience working in a variety of industries across Europe to solve complex and challenging business problems with AI.

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Jason Colbridge

Jason Colbridge

Business Development Director

Jason has 20 years of experience working in the fast-paced ever-changing retail sector. Working with senior executives and other key stakeholders, he builds a deep understanding of their business to form solutions which help solve their most high-value challenges.

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Details

  • Date 17 October, 2023
  • Time 9:30-11:30