CRM Migration Services | Hitachi Solution

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Your Trusted Microsoft Partner for CRM Migrations

As a leading Microsoft partner with decades of experience, Hitachi Solutions specialises in helping companies migrate from outdated, too expensive or underperforming customer relationship management (CRM) systems to Microsoft Dynamics 365 Customer Engagement.

We understand the complexity of transitioning from platforms like Salesforce, SAP, HubSpot and others, and we offer tailored solutions that ensure business continuity, improved customer relationships, and long-term value.

Your Path To A Successful CRM Migration

As a multi-award-winning Microsoft partner, Hitachi Solutions offers comprehensive CRM migration services that help you optimise your customer relationship processes and modernise your platform.

Business Value Assessment

We define your issues and identify the value for the company.

In-depth system analysis

We evaluate your current CRM landscape and identify your business requirements to develop the right solution.

Seamless Migration

We craft a tailored strategy aligned with your industry, processes, and goals, ensuring a secure CRM data transfer with minimal downtime and zero data loss.

Custom Configuration

Microsoft Dynamics 365 Customer Engagement is configured to match your specific workflows and industry needs.

Training and Change Management

We ensure your team quickly adapts to the new system and uses it efficiently.

Post-Migration Support

After go-live, we provide continuous support and help you further optimise your processes.

Unlock the Full Potential with the Right CRM Platform

Are you ready for the next step in your digital transformation?

Whether you’re using Salesforce, SAP, HubSpot, or another CRM system, your current solution may no longer meet your company’s growing needs. Outdated features, rising costs, poor performance, or limited scalability can slow your business down and hinder growth.

Microsoft Dynamics 365 Customer Engagement provides a modern, integrated, and scalable platform that enhances customer relationships, increases efficiency, and fosters long-term success.

Hitachi Solutions is your experienced partner for a smooth and efficient migration – ensuring your ongoing operations remain uninterrupted and deliver real added value.

Why Your Current CRM System May No Longer Be Enough

Many companies discover that their CRM system no longer delivers the flexibility and performance they need. Here are some signs that it might be time for a migration:

Your CRM system can’t adapt to new business models.
It’s slow or cumbersome.
End-to-end processes aren’t mapped.
It generates unnecessarily high costs.
It doesn’t support new technologies.

Microsoft Dynamics 365 Customer Engagement is a modern, integrated, and scalable cloud platform that provides the flexibility and performance companies need for the future.

Benefits of Dynamics 365

All-in-one solution: Unites sales, marketing, customer service, and field service in one system.
Cloud-based and agile: High performance and global scalability.
- Automation and AI: Reduces manual tasks and increases efficiency.
Seamless integration: Connects perfectly with Microsoft 365, Power Platform, and more.
Data-driven decisions: Real-time analytics instead of gut feeling.
Regular updates: Ensures security and future readiness.
Optimised cost efficiency: Reduce total costs with inclusive licensing and familiar Microsoft tools.
Scalability: Modular, cloud-ready architecture that grows with your business.

Why Partner with Hitachi Solutions?

Experience and Expertise: Extensive know-how in Microsoft technologies and complex migrations across various industries.
Global Presence: Our international expertise enables us to support global projects and provide solutions compatible with different markets and business units.
Speed & Efficiency: With structured methodologies and proven approaches, we ensure fast and efficient migration delivery.
Sustainable Success: We not only ensure a successful migration but also prepare your business for future growth.
Long-Term Partnership: With comprehensive consulting and continuous support, we help you keep optimising your platform post-migration.

Ready for your CRM migration?

Let’s take the next step in your digital transformation together. Whether you’re using a modern or legacy CRM, if it no longer suits your business, now is the right time to make a change.

Get Your Free Consultation Now

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News

Eurotunnel LeShuttle Freight maximises its CRM in the long term with Lifetime Services (LTS)

Discover how Eurotunnel LeShuttle Freight ensures long-term CRM value with Hitachi Solutions’ Lifetime Services (LTS) — flexible, scalable, and future-ready.

Case study

Eurotunnel LeShuttle Freight

Eurotunnel needed a complete replacement of their legacy Customer Relationship management system which was accessible from everywhere to improve commercial sales and negotiations with key accounts.