With Dynamics 365, Microsoft combines the functions of its ERP and CRM applications into a single tool so that you can enjoy seamless integration, cross-department continuity and added transparency. Real-time analysis results at the press of a button provide robust information for well-considered decision making.
Retailers find themselves at a disadvantage if they fail to use every communication channel to their benefit. Large data volumes (big data) are fed in from a variety of different sources, yet needs-based collection and evaluation are typically time-consuming, prone to error and static. Our analytics platform has the answer, efficiently combining relevant data sources from all operational Microsoft systems into a single overview.
We realise the importance of personalised recommendations for your customers. Sales forecasts, personalised search recommendations or payment mix optimisation — the Hitachi Analytics Platform uses solid analysis to identify the effectiveness of your activities.
The evaluation of complex data volumes can help you identify customer requirements. With our experience, you can leverage insights from cross-selling analyses to bundle relevant products, recommend other suitable products and optimise the quality of advice in sales and service.
We have a wealth of experience in the innovative use of Microsoft Dynamics 365 and unite data from each of your departments — purchasing, warehousing, project development, sales, HR and accounting — in a single platform, thereby mapping your organisation as a whole. You also benefit from a 360 degree view of your customers and business processes.
If you’re looking for reliable, up-do-date and complete reports from across your business, our smart ERP solutions can help you to generate real-time evaluations with just a few clicks. And if you need real-time analysis of your shop systems, checkouts and mobile solutions as well, we can integrate real-time interfaces using IoT (Internet of Things) technology to give you a live feed of what is happening in your stores.
We use our expertise to support you in the generation of forecasts and trends, integrating predictive analytics into your ERP system, thereby allowing you to identify future purchases of product combinations. In addition, you can also include times, seasons and weather forecasts in your offerings and displays for more flexible adjustment of your range. Leverage the insights offered by forecast analyses for cross-selling or upselling effects to gain a competitive advantage.
‘Early day figures’ for recent sales on smartphone or tablet and rapid retrieval of trends to help plan the next collection — our Analytics Platform is also available as an app, allowing you to retrieve interactive reports with the Power BI embedded service whenever and wherever you need them, and to create mobile analyses.
We understand the importance of robust evaluations, especially in the retail business. Our analysis platform allows you to connect to new data sources quickly and easily, create new fields with drag and drop, produce graphs and diagrams in just a few clicks and provide reports according to individual role and authorisation concepts, throughout your business.
Customer data, social media trends, economic information, routes through retail stores, weather data — we assist you with optimal evaluation of large data volumes. Professional big data analysis allows you to identify the best sales-promoting measures for your business.