Setting You Up For Success

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Understanding your business

Understanding your processes and the context in which they run enables successful transformation. Through interviews, workshops, and observation, we will document the current ways of operating.

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Identify problems and opportunities

Investigating and quantifying pain points and challenges in your current ways of working to ensure we address root causes, not symptoms.

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Create a vision for the future

We will use our expertise and work collaboratively with you to co-design a vision for the future, aligning people, processes, and technology to enable you to achieve your strategic goals. 

Determine what needs to be done

Engaging with users, advising on the art of the possible, and translating the requirements and needs to the technical delivery team to ensure the challenges users face are solved with the use of cutting-edge technology. 

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Deliver the change

Working closely with your teams to develop their skill set across best practice tools and techniques by utilising our coaching and mentoring expertise.

Root Cause Analysis and Problem Definition

Root Cause Analysis ensures that before any changes or projects are planned, the true cause of the problem space is fully defined and understood. This means the changes or solutions designed are focused on solving the right challenges to positively impact the business.

Output: Problem statement evidenced by root cause analysis documentation (e.g., fishbone diagram), recommendations on mitigating or resolving the problem.

Target Operating Model design

Combining our expertise with your deep knowledge of your organisation, we will co-create an operating model that is efficient and adaptable, ensuring it aligns with both short-term objectives and long-term vision.

Together, we will build a model that empowers your teams, drives sustainable outcomes, and delivers real value to your stakeholders.

 

 

 

BA Academy

Our expert Business Analysts will provide tailored coaching and mentoring to upskill and develop your business analysts’ capabilities, providing them with the knowledge and expertise to succeed.

Output: Knowledge and skills assessment for each coachee, agreed individual action plan for coaching topics and themes, constant feedback loops to enable ongoing development.

Lisa Taillard

Lisa Taillard

Senior Director of Transformation & Adoption

With over 15 years of experience delivering impactful transformation programmes for global organisations, Lisa leads the Change, Adoption and Learning practice at Hitachi Solutions. Lisa is passionate about people and dedicated to driving positive organisational change; she brings deep expertise in the change management arena, ensuring that our strategies and plans are always tailored for our clients and where they are on their journey. Lisa actively strives to empower people and organisations to thrive through transformations.  

Declan Byrne

Declan Byrne

Change Director

Declan helps our customers develop and execute Change Management, communications and adoption plan to achieve business benefits and avoid adoption challenges.