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Hitachi Solutions

Microsoft Dynamics CRM

Customer Relationship Management

Intelligent business

Microsoft Dynamics CRM, the fast and flexible and automated solution which enhanced sales, marketing and customer service is now part of Microsoft Dynamics 365 suite of solutions (previously called Microsoft CRM, Microsoft Dynamics CRM) it helps organisations turn each customer interaction into a chance to delight.

Revolutionising business processes

  • Track, assess and improve your customer relationships
  • Ensure consistency in your marketing and customer communications
  • Measure results and successes and then easily tailor your approach accordingly
Talk to us about
Talk to us about
  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Marketing
  • Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Field Service
  • Microsoft Dynamics 365 for Project Service Automation
  • Microsoft Dynamics 365 for Talent
  • Microsoft Dynamics 365 for Customer Insights

Learn more about the evolution to Microsoft Dynamics 365 products.

Microsoft Dynamics 365 offers a suite of applications to choose from, working both independently and together. This means that you no longer need to commit to a full ERP or CRM product. Instead you can select the applications that best address a specific goal or manage a process like sales, customer service and project service automation.