Change management and training
Harness the power of transformative technology with people-powered change management.
We understand that to be successful, your company needs to focus on people — recruiting and retaining the right staff as well as maintaining high levels of customer satisfaction. To support this, you need an end-to-end solution, professional services software, that delivers visibility across all aspects of your work, from efficient resource management through to flexible working options and effective resource-billing.
Keeping track of your professional services’ revenue-generating activities and invoicing accurately, transparently and in a timely fashion is vital. You want a solution that can help you make savings in terms of manual effort as well as capital cost, avoiding the inaccuracies that affect how your business performs.
To effectively allocate your professional services’ resources you need strong visibility of where your people are and what their availability is. Only then can you recruit to fill any gaps, making sure you have the right people, with the right skillset on the right projects.
As a professional services company, we’ve experienced first-hand the difference streamlined, customised professional services software makes to service levels, profits and the day-to-day running of the business. Everything we’ve developed we use ourselves, so our consultancy comes from a position of unprecedented insight. This has driven the development of our customised accelerators, based around the Microsoft product range, resulting in powerful yet familiar solutions to problems faced within the professional services industry.
Our specialists bring your multiple systems, support contracts and databases together into one end-to-end solution with a single, familiar Microsoft interface. It delivers one version of the truth and a consolidated way of measuring progress and success, freeing you up to focus on driving your business forward.
Our Microsoft Partner status and expertise in using Microsoft Dynamics 365, combined with our deep, first-hand experience of professional services means our solutions will meet your company’s every need.
Essentials for Professional Services forms the basis of your professional services software. It’s a cloud-based, preconfigured acelerators that combines fast implementation with the user-friendly, intuitive capabilities of Microsoft Dynamics 365.
As part of your speedy implementation we’ll provide customised tools to capture your data and then use them to populate your solution, saving you time and costs.
Once you’re live with the essentials you have the option to expand our Essentials for Professional Services solution to further enhance your capability. Depending on your priorities the focus is up to you – the ultimate aim is to have one solution managing your entire business.
Using Microsoft Dynamics we’ve defined roles, responsibilities and relationships in our 200 plus projects… we have a better understanding of the work we’re doing and how it involves our supply chain and other key stakeholders.
Anna Gagliano, Project Director, Head of Information Management