The Customer Experience Strategy Forum is an annually organised, invitation-only event designed for carefully selected C-suite executives and directors in Global 500 organisations.
The event provides pioneering views on the existing and forthcoming challenges in the sector, with discussions focused on tangible solutions to these development areas. It’s a great opportunity to gain critical insight, initiate new contacts and share understanding with other key decision-makers and experts.
Enhance your individual proficiency as a customer experience expert and extract important skills through our top-level seminar sessions
Formal and informal networking sessions to enable you to make new contacts for the future
Learn and exchange ideas with solution experts and industry thought leaders and pick up strategies which you can take back and implement in your own organisations
Gain one to one face time with peers and solution providers in our signature P2P networking sessions
Participate in interesting and thought-provoking group discussions
Join the Discussion
At the forum, our Data Science and Analytics Director, Jonathan Scott will be presenting on 'From AI to Action'.
Making sure that data analytics truly delivers the value that it promises is a key challenge for many businesses today. Join Hitachi Solutions to discover how we ensure that investments in self-service analytics, predictive models and AI complete the evolution from data to insight and into action.
Our approach to prescriptive analysis with AI helps augment customer service teams by embedding analytics directly in line of business applications. By ensuring a tight focus on the business challenges we’ll show you how our Starter for 10 provides an opportunity to deliver meaningful outcomes and cuts through the hype surrounding AI in real a world scenario.
For more information about the event or about the upcoming presentation please get in touch.
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