CX Event

The sector’s festival of customer experience

Now in its second year, The Customer Experience Conference and Exhibition (CX2019) is the UK’s leading event for CX leadership teams & practitioners in social housing. We’ve expanded the event this year to provide the most extensive conference programme bringing together case studies and panels from the public AND private sector:

You said, we did

Following extensive research with a broad cross-section of professionals working in CX in social housing, and the supply chain which supports delivery, this is a platform for ideas-sharing underpinned by insightful case studies of some of the industry’s most innovative projects.

The event is based around the three themes your CX peers have told us are most important to developing exceptional customer experience in social housing:

• Strategic Planning
• People Issues
• Processes & IT