Digital Innovation
Whatever kind of transformation your organisation is planning, our advisory approach will help you define and develop your vision, give you an understanding of how Microsoft technologies can enable this vision, and help you plan for success.
What is Digital Innovation important?
Revolutionising your transformation, the Digital Innovation team sets out a clear vision closely aligned to your organisational objectives. This is done using human-centred design and design thinking techniques, along with the rich capabilities of Microsoft technologies.
We use design thinking techniques to observe how things and people work in the real world, and relate that back to how this can generate opportunities for your organisation. A key part of digital innovation, design thinking is a great way to help our customers quickly assess how technology can deliver innovation and drive business forward.
The ultimate aim is to create innovative, actionable plans and clear understanding of the journey to transformation. Our engagements bring together customer stakeholders, subject matter experts and our design thinking facilitators in a series of collaborative activities. These include business value assessments and immersive workshops giving you a better understanding of the challenges experienced by your teams.
Achieve more with clearer insights
All too often, transformation projects are undertaken with only a limited understanding of the problems to be solved, with little consideration given to those most affected.
Our customers, including some of our largest clients, have progressed to a range of implementation projects, from individual process transformation through to full-scale end to end business applications. What they all have in common is that they commenced with a clear understanding of the transformation vision to be achieved and the value to be delivered.
Get off to the best start
Although you may recognise the need for transformation, you may not know where to start. We can work with you to define a starting point that will deliver early value and gain buy-in for a wider transformation programme.
The Digital Innovation team will help you understand your current state, determine your challenges and prioritise your objectives, working together to create a transformation roadmap balancing vision desirability, technical feasibility and financial viability.
Discover true value potential
We consistently find that projects which have identified clear quantifiable value potential have the greatest chance of being supported internally and implemented successfully.
A core component of the work we do is to determine the value your organisation will unlock from the transformation, where our consultants work with your stakeholders to quantify the value potential of the transformation vision and identify opportunities for cost saving, revenue generation and risk mitigation.
Our Digital Innovation experts
Geraldine Kelsey
Design Thinking Director
Geraldine excels at getting to the root cause of problems, and understanding the key business metrics, processes, and cultures to bring about positive change in organisations. She is an expert in her field having spent many years in manufacturing where she has led major global business transformation programmes.
Carl Gallagher
Director of Pre-Sales
Carl is an experienced IT professional with over 14 years of experience in service and process transformation using Microsoft technology. He can often be found with a backpack full of sticky-notes and pens, ready to help customer stakeholder groups define their problems and identify creative solutions.
Jinna Mistry
Design Thinking
With over 10 years of experience across Design Thinking, Business Development and Alliances, Jinna excels in relationship building, working with partners, clients, and stakeholders. Jinna’s Design Thinking workshops involve a lot of creative thinking, fostering a user-centric approach to deliver innovative solutions for the client.
“We’ve allowed the decision makers in our business to make good decisions using data. We’re now able to look at much more refined levels of membership and make much more precise and detailed decisions as a result.”
Patrick Burrows, Chief Financial Officer, David Lloyd Clubs.
Design Thinking news and insights
News
How Catalyst can support your organisation’s transformation
Microsoft Catalyst is a framework (The IDEA framework) of activities designed to support organisations that are about to embark upon some form of transformation. Carl Gallagher discusses more in his latest blog.
Brochure
Catalyst with Hitachi Solutions
Hitachi Solutions understand first-hand the challenges facing manufacturing organisations. Our experts know that automation, advanced analytics and machine learning can generate step changes in productivity, flexibility and speed, and help organisations overcome their primary…
News
How to build your digital transformation roadmap
Hitachi Solutions and Microsoft came together on Thursday 3rd March for a hybrid event to understand the opportunities and challenges for Professional Services organisations. Featuring a customer story from Alexander Mann Solutions’ Chief Technology…