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Transforming Local Government with Microsoft Dynamics 365

Explore how Microsoft Dynamics 365 can help you deliver services cost effectively.

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Data Science and Analytics

Unlock powerful, predictive analytics to boost your operations, customer service and sales

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Our solution for housing associations

Digital technology - a challenge and solution for Housing Associations

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Introducing essentials for Professional Services

Built by Hitachi Solutions to enhance your deployment of Microsoft Dynamics 365.

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Effective business transformation with change management and training

Discover how people-powered change drives adoption of new solutions

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Introducing Field Service Management

Discover how to implement smarter, cloud-based systems and processes to maximise field service efficiency

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A platform for innovation: Assisted Living

Shropshire Council is harnessing its Microsoft Dynamics 365 platform to power an assisted living project.

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Building a platform for the future

Shropshire Council transforms citizen experience with Hitachi Solutions and Microsoft Dynamics 365.

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Sharing on a common platform

Shropshire Council and Hitachi Solutions' round table shares Microsoft Dynamics 365 learnings and capabilities with local authorities and housing associations

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Helping retail to thrive in a digital world

Explore how digital transformation with Microsoft technologies can increase sales and customer loyalty

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Leveraging the IoT to transform how you do business

Explore how our IoT Service Hub delivers everything you need to convert IoT data into actionable insights.

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Reimagining lives with consumer connected devices

Helping more people live independent and healthy lives with consumer connected devices

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Video

Back office speed drives growth with Microsoft Dynamics 365 and Adobe Sign

Speed is paramount in the digital age. Hitachi Solutions Europe reduces document processing times by 50% and saves £1000s in paper storage costs with AdobeSign and Microsoft Dynamics 365

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Video

Upgrade your critical business solutions with confidence

Clearly navigate your business transformation with our Consensus methodology. Achieve clarity and take control of your complex projects from inception and construction through to operation

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Video

K3 fashion | ERP for Fashion and Apparel Enterprises

K3 fashion is a concept-to-consumer solution, embedded in Microsoft Dynamics 365 for Finance and Operations, and further enhanced to meet the unique and exacting needs of the fashion and apparel enterprises.

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Video

The Microsoft Power Platform in Professional Services

Hitachi Solutions highlights 3 ways the Microsoft Power Platform can enhance productivity within a professional services organisation.

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Video

The Microsoft Power Platform in Retail

Hitachi Solutions highlights 3 ways the Microsoft Power Platform can enhance customer engagement and staff efficiency within retail.

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Video

Introducing the Hitachi Solutions' Power Platform Control Centre

With the ability to build highly customized apps and automated processes comes the need to control, monitor, govern, nurture, grow and support movements within your Power Platform estate. Introducing the Hitachi Solutions' Power Platform Center of Excellence.

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Video

Application Support as part of Hitachi Solutions Lifetime Services

Examples of how our Lifetime Services team can support your organisation so you can focus on your business strategy.

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Return to the workplace with confidence with Microsoft Power Platform

In this video, learn how the Power Platform return to the workplace solution is helping customers safely prepare for the return to physical workplaces.

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Video

One Hitachi

As part of Hitachi, Ltd., we take pride in a long and rich history of innovation, financial strength, and global presence of one of the world’s largest companies

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Video

Hitachi Solutions in Public Sector

The Hitachi Solutions Public Sector team work with local authorities, fire and rescue services, central government, housing associations and healthcare to deliver digital solutions and technology roadmaps built across the Microsoft cloud.

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Video

Stock Management & Virtual Warehousing with Hitachi Solutions

Optimising stock seamlessly across channels has never been more important for retailers. Virtual Warehousing enables retailers to group stock together from all channels so that a sale is never missed.

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Video

Essentials for Microsoft Dynamics 365 Finance

Operational efficiency and competitive advantage is driven by financial transformation. Introducing Hitachi Solutions Essentials for Microsoft Dynamics 365 Finance. Enabling finance and operations teams to reduce the worries, risks and challenges associated with finance transformation.

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Video

Hitachi Solutions - Our People

Hear from our team members about why they joined Hitachi Solutions and what keeps them here.

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Video

Taking your organisation to the cloud

Hitachi Solutions take the time to understand your business and work with you to map your journey to the cloud.

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Case Study

Bank of Ireland

Microsoft Dynamics 365 empowers Bank of Ireland with true customer-centricity

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Case Study

Origin Housing

Discover how Origin Housing accelerated towards a 360° customer view with Microsoft Dynamics 365

Case Study

UKAS

Explore how UKAS improved efficiency and reduced outstanding debt with Microsoft Dynamics 365

Case Study

Essex County Fire and Rescue Service

A Microsoft Dynamics 365 CRM solution drives effective resource usage and paperless mobile working

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Case Study

Interserve

Implementing a single ERP system with Microsoft Dynamics AX reduces the total cost of ownership and standardises core business processes

Case Study

Indiana Farm Bureau Insurance

Microsoft Dynamics CRM strengthens agent engagement and marketing outreach, and enhances data quality

Case Study

Argent

The King’s Cross developer saves time and improves visibility across its multi-million-pound projects with Microsoft Dynamics 365

Case Study

AQA

Microsoft Dynamics CRM reduces AQA’s costs and streamlines its processes, creating a more efficient and effective organisation

Case Study

Maxell

Microsoft Dynamics AX delivers a 40% reduction in costs for the global manufacturer of information storage media products

Case Study

Joseph Rowntree Foundation

A CRM solution based on Microsoft Dynamics 365 supported the charity in coordinating and managing contact with key stakeholders

Case Study

KIND Hörgeräte

Microsoft technologies drive digital transformation, including an optimised ERP system and realigned online communications and call centre processes

Case Study

Krone Group

A SharePoint portal delivers fast access to current information and the ability to share information interactively, enhancing efficiency

Case Study

MARTIN GmbH für Umwelt- und Energietechnik

A customised Microsoft SharePoint solution optimises work processes and facilitates new ways of working

Case Study

KIND Hörgeräte

A Microsoft Dynamics AX ERP system unifies data, optimises processes, helps to reduce workloads and increases productivity

Case Study

The Berner Group

A single SharePoint solution helped the Berner Group to implement a Europe-wide intranet in only four months

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Case Study

Eurotunnel

A CRM solution based on Microsoft Dynamics 365 simplified and digitised customer relations and customer experience in just five months

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Case Study

Shropshire Council

A Platfrom for Innovation: Assisted Living. Shropshire is harnessing its Microsoft Dynamics 365 platform to power an assisted living project.

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Case Study

VIVID

Using Power BI, VIVID achieved faster business insight with real-time performance metrics, monthly management information statistics and ad-hoc analysis

Case Study

Shropshire County Council

Shropshire Council transforms citizen experience with Hitachi Solutions and Microsoft Dynamics 365.

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Case Study

Hitachi Solutions

Learn from our experience and discover how Essentials for Professional Services performs for us

Case Study

Dr Martens

Dr Marten's Jackie Reid and Andrew Donnell discuss how Hitachi Solutions and Microsoft Dynamics 365 have transformed their business.

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Case Study

Hitachi Solutions

Learn from our experience and discover how Essentials for Professional Services performs for us

Case Study

Norfolk County Council

The Hitachi Solutions Vulnerability Hub built on the Microsoft Power Platform has enabled Local Authorities across the UK to support their most vulnerable citizens and provide an agile platform for the future.

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Case Study

Birmingham City Council

Birmingham City Council worked with Hitachi Solutions to rapidly develop and deploy applications built across the Microsoft Power Platform to enable effective contact and care for their vulnerable citizens, manage their test and trace process and provide apps that allowed employees to return to the workplace safely.

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Case Study

Lock Antriebstechnik GmbH

Lock Antriebstechnik optimises service and sales processes with Microsoft Dynamics 365

Case Study

Clarion Housing Group

Clarion needed to replace over 50 existing system, both front and back office, with a single strategic platform. With Hitachi Solutions, Clarion Housing Group was able to implement a solution that delivers their services on a single cloud platform and provide a full suite of integrated capabilities.

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Case Study

Department of Health & Social Care

Delivering HR and Finance transformation to 5000 users during a global pandemic with Hitachi Solutions and Microsoft Dynamics 365.

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Case Study

David Lloyd Clubs

Hitachi Solutions provides 'Golden Data' for David Lloyds Clubs with Modern Data Platform.

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Case Study

UCAR

UCAR Group have selected Hitachi Solutions to implement an application based on Microsoft technologies and develop ergonomics adapted to business issues to strengthen end-user adoption

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Case Study

Southwark Council

Improving citizen experience through a growing partnership with Southwark Council

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Case Study

South London Partnership

Hitachi Solutions, Microsoft and South London Partnership (SLP) have collaborated as part of the SLP’s InnOvaTe project to deliver an IoT platform that makes the data being obtained, accessible and understandable to the five London boroughs of Croydon, Kingston upon Thames, Merton, Richmond upon Thames and Sutton.

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Case Study

Aberdeen City Council

Aberdeen City Council wanted to bring adult and children’s social care data and workflows together in one place, where staff are able to record, share and analyse information with greater ease, supported by automation.

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White Paper

Driving Value with First Time Fix

Unlock data and generate meaningful insights to improve your FTF performance

White Paper

Retail: the keys to a successful digital transformation

The Hitachi Solutions Retail eBook highlights examples, best practices and expert testimonials to give you the impetus.

White Paper

Housing Roundtable with Hitachi Solutions and Cadence Innova - A Whitepaper

Hitachi Solutions and Cadence Innova were pleased to host several high-profile Housing Associations and Local Authorities, discussing the challenges faced in the UK providing housing services that meet an ever-changing landscape and customer needs.

White Paper

Fire and Rescue Summit

Hitachi Solutions and the National Fire Chiefs’ Council organised a meeting of senior fire and rescue service leaders to better understand the challenges faced by Fire and Rescue Services in a post-pandemic world.

White Paper

Nurturing Differences

Equity, Diversity & Inclusion within UK Government’s DDaT Function

Brochure

Hitachi Graduate Recruitment Brochure

Hitachi Solutions Europe is collaborating with Arquiconsult to provide a number of opportunities for graduates who are based in Portugal. Applicants should have a keen interest in technology, plus a desire to pursue an international career in consulting.

Brochure

Housing Associations - Solution Overview

We know you require systems that enable you to meet the challenges you face now and supportyour evolution into the future. We recognise that you are looking for a partner who has both industry and technical expertise to assist you in running an efficient, user friendly operation, across all your responsibilities.

Brochure

Hitachi Solutions Centre of Excellence - Governance and Administration

The Power Platform Control Centre centrally brings all your Power Apps, both Canvas & Model-Driven, and Power Automates (Flow) from across all the environments within your tenant together into one central area

Brochure

Hitachi Solutions Centre of Excellence - Nurture and Grow

To ensure that your users are set up for success our specialists can provide best practice training and hackathons to ensure your team is ready to start driving value from the Power Platform.

Brochure

Hitachi Solutions Centre of Excellence - Support and Operations

Our Lifetime Services team leverage the founding principles of Hitachi, priding themselves on supporting the delivery of continual success and innovation to the organisations we work alongside.

Brochure

Microsoft Dynamics 365 Fraud Protection

Increase your revenue and protect your reputation with comprehensive fraud protection that decreases fraud, reduces operational expenses, and increases bank acceptance rates.

Brochure

Essentials for Housing: Front Office

Hitachi Solutions offers the prospect of a genuine end to end solution for Housing Associations. Our solution seamlessly joins together the back office with the front office of your business to create a single solution, with a single version of the truth.

Brochure

Essentials for Housing Fact Sheet for Back Office

Take a comprehensive approach to simplify complex housing management.

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Data Analytics for Housing

Data Capture and Decision Making, Simplified

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Hitachi Solutions COVID-19 Response

At Hitachi Solutions, we have been working with UK Local Authorities to leverage Microsoft Cloud technologies, in the fight against the pandemic. We have over 40 local authorities using a range of solutions handling Covid 19 scenarios supporting residents and businesses. The solutions and services described in this document have been designed to assist local authorities in managing the response to Covid-19.

Brochure

Cloud Enablement and Migration Data Sheet

Accelerate your transition to the cloud

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Cloud Security Data Sheet

Protect your company, services, and products

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Modern Solutions Data Sheet

Custom application development for the modern world

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Communication Strategies for Dynamics Delivery 5 S’s for Success

In a world of digital transformation, introducing a new system into an organisation invariably involves a level of behavioural and cultural change. Engaging people isn’t a ‘nice to have’, or only a way to reduce resistance to change, it’s an essential component of the successful delivery of the project.

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The Need for Change Management on Dynamics Deployments

With additional functionality and complexity, Microsoft Dynamics rollouts can bring with them substantial organizational, business and process changes. Devising robust Change Management & Communications plans for your business is an absolute requirement as the lack of effective change management is one of the main reasons why ERP rollouts fail to deliver the desired benefits.

Brochure

Microsoft Relationship Sales Solution

A solution offering from Microsoft and LinkedIn that combines Dynamics 365 Sales and Sales Navigator. Microsoft Relationship Sales Solution (MRSs) is a discounted licence for organisations seeking to benefit from both solutions through a powerful and seamless CRM experience.