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White Paper
Discover the five key pillars for building excellence in customer experience
Explore the core new rules retailers need to know to stay compliant
Build resilience and agility while embracing technology to survive the turbulence of Brexit
Examine ways of cutting irritation as a route to success and long-term consumer relationships
Uncover how people, processes, technology and culture need to change to engage customers and drive profitable growth
Explore how a customer-centric approach delivers better engagement and increased satisfaction
Find out how a trusted digital culture can empower employees to champion collaboration and customer focus
Discover the opportunity GDPR presents as a catalyst for unlocking the value of retail data
Examine how insurers can maintain compliance and business growth as the market heats up
Understand how retailers can best handle ever-rising customer service and experience expectations
Explore how to ensure compliance in a way that keeps business objectives front of mind
Discover how to reduce maintenance costs and asset downtime by developing an IoT-enabled predictive service business
Achieve shorter implementation cycles and faster ROI with out-of-the-box fashion functionality
Explore what RETAIL FUTURE WORLD in Nuremberg has to offer
Understand the comprehensive, powerful and user-friendly solution for automated forecasting and scheduling
Examine the six key factors in mastering marketing evolution challenges
Unlock data and generate meaningful insights to improve your FTF performance
Here is a summary of the April 2019 release’s key investment areas as well as a summary of the new, improved and planned key capabilities in this release.
Empower every team to build rich apps with drag-and-drop simplicity.
Brochure
Discover our Microsoft Dynamics 365 taster package, specifically configured for Local Government.
Support and advice around Microsoft Dynamics 365 updates
An exceptional, front end solution for Housing Associations
Try out all the benefits of Microsoft Power BI for your local authority.
Make better, data driven decisions with data solutions that deliver intelligent business outcomes
Explore what GDPR means for your data and your company
Take a comprehensive approach to simplifying complex housing management
Provide great service delivery in the field and achieve high levels of customer satisfaction
Leverage the power of the Internet of Things with Microsoft Dynamics 365
Integrative answers for the insurance sector for every stage of Delegated Authority
Purpose-built relationship management for P&C, life and specialty insurance
Explore how to deliver a high-quality service to customers, at low-cost, across an omni-channel environment
Achieve full data value by viewing IoT data in a business context.
Housing Associations—face the future with confidence and get a solution that addresses your needs now and through your evolution
Achieve successful technological and business transformation with our proven framework
Fast implementation, flexible support for a fixed monthly cost
Discover how delivering core business processes via Outlook generates a customer-centric approach
Understand the support options available for ERP systems for optimising, upgrading or monitoring
Achieve effective and compliant third-party management
Extract maximum value from your IoT data by viewing it in the context of your wider business data
Unifying and enhancing all your claims activities, systems and processes
Resolve complaints quickly and avoid significant financial penalties with our effective Complaints Management Starter Pack
Gain the control and transparency you need over your delegated authority for regulatory compliance
Deliver a cost-effective customer-centric experience by unifying all your underwriting systems and processes
Maximise your efficiency by consolidating your maintenance
One-stop 360° support for your digital evolution How do companies master the challenges of digital times? Enterprises as well as mid-sized companies all have on thing in common - they are all on their journey into the digital age.
Article
‘The impact of mobile technology in housing’ in the Jan 2018 issue
‘Talking Tech’ in the Mar 2018 issue
Video
Explore how Microsoft Dynamics 365 can help you deliver services cost effectively.
Unlock powerful, predictive analytics to boost your operations, customer service and sales
Digital technology - a challenge and solution for Housing Associations
Discover how people-powered change drives adoption of new solutions
Discover how to implement smarter, cloud-based systems and processes to maximise field service efficiency
Shropshire Council is harnessing its Microsoft Dynamics 365 platform to power an assisted living project.
Shropshire Council transforms citizen experience with Hitachi Solutions and Microsoft Dynamics 365.
Shropshire Council and Hitachi Solutions' round table shares Microsoft Dynamics 365 learnings and capabilities with local authorities and housing associations
Explore how digital transformation with Microsoft technologies can increase sales and customer loyalty
Explore how our IoT Service Hub delivers everything you need to convert IoT data into actionable insights.
Helping more people live independent and healthy lives with consumer connected devices
Speed is paramount in the digital age. Hitachi Solutions Europe reduces document processing times by 50% and saves £1000s in paper storage costs with AdobeSign and Microsoft Dynamics 365
Clearly navigate your business transformation with our Consensus methodology. Achieve clarity and take control of your complex projects from inception and construction through to operation
At the Hannover Messe 2019 event, Microsoft and partners empowered customers to innovate with advanced technologies to help build a sustainable future
Discover how Microsoft and partners are using intelligent manufacturing technology to empower companies, creating new business value and developing data-driven and AI-enhanced products and services
At the Hannover Messe 2019 event, Microsoft and partners are optimising digital operations and innovating with advanced technologies to build a sustainable future
Re-imagine your business processes to enable digital transformation within your organizations. This video shows how Microsoft Dynamics 365 unifies CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service.
Case Study
Understand how implementing a CRM system based on Microsoft Dynamics 365 increased service levels and sales effectiveness
Microsoft Dynamics 365 empowers Bank of Ireland with true customer-centricity
Discover how Origin Housing accelerated towards a 360° customer view with Microsoft Dynamics 365
Explore how UKAS improved efficiency and reduced outstanding debt with Microsoft Dynamics 365
A Microsoft Dynamics 365 CRM solution drives effective resource usage and paperless mobile working
Microsoft Cloud Services support Pandora in better connecting and serving its retailers, wholesalers, franchisees, and consumers worldwide
Implementing a single ERP system with Microsoft Dynamics AX reduces the total cost of ownership and standardises core business processes
Microsoft Dynamics CRM strengthens agent engagement and marketing outreach, and enhances data quality
The King’s Cross developer saves time and improves visibility across its multi-million-pound projects with Microsoft Dynamics 365
Microsoft Dynamics CRM reduces AQA’s costs and streamlines its processes, creating a more efficient and effective organisation
Microsoft Dynamics AX delivers a 40% reduction in costs for the global manufacturer of information storage media products
A CRM solution based on Microsoft Dynamics 365 supported the charity in coordinating and managing contact with key stakeholders
Microsoft technologies drive digital transformation, including an optimised ERP system and realigned online communications and call centre processes
A SharePoint portal delivers fast access to current information and the ability to share information interactively, enhancing efficiency
A customised Microsoft SharePoint solution optimises work processes and facilitates new ways of working
A Microsoft Dynamics AX ERP system unifies data, optimises processes, helps to reduce workloads and increases productivity
A warehouse administration system based on Microsoft Dynamics AX integrated the warehouse module into the corporation’s infrastructure
A single SharePoint solution helped the Berner Group to implement a Europe-wide intranet in only four months
A CRM solution based on Microsoft Dynamics 365 simplified and digitised customer relations and customer experience in just five months
A Platfrom for Innovation: Assisted Living. Shropshire is harnessing its Microsoft Dynamics 365 platform to power an assisted living project.
Using Power BI, VIVID achieved faster business insight with real-time performance metrics, monthly management information statistics and ad-hoc analysis
Creating a housing association solution to power a transformation for Clarion Housing Group
Learn from our experience and discover how Essentials for Professional Services performs for us
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