Insights
Stay up to date with new product releases, service updates and the latest developments at Hitachi Solutions.
Video
The Microsoft Copilot Series
Get full access to our copilot series for practical guidance from our experts on exploting Microsoft Copilot, AI readiness and responsible adoption.
Blog
Why AI governance now looks like talent management
AI agents are shifting governance from control frameworks to talent management, where digital workers need roles, ownership, and accountability to scale safely.
Case study
Sonepar
Sonepar’s contact centre transformation with CCaaS boosts efficiency, customer experience, and sales performance while enabling AI adoption.
Event
AI in Action: Strategies, Stories & Solutions for Digital Transformation
6 November, 2025
London, United Kingdom
Join Hitachi Solutions and Microsoft on November 6th for Driving Business Impact with AI: A Customer Innovation Afternoon with Hitachi Solutions.
Event
Reimagining Customer Service: AI Agents, KPIs & Proven Value
29 June, 2026
Teams Webinar
Discover how AI-powered agents in Dynamics 365 Contact Centre help improve customer service performance, from reducing handling times to increasing customer satisfaction.
Press release
Hitachi Solutions America Appoints Roger Lvin as Chief Executive Officer and President
Hitachi Solutions America, Ltd. today announced the appointment of Roger Lvin as Chief Executive Officer and President, effective immediately.
Blog
My Internship Experience
A personal reflection on gaining hands-on experience in CSR and internal communication, with key tips for making the most of an internship.
Blog
Enterprise AI: the key signals from FabCon 2026
Some conferences confirm what you already know. Others change the way you see things. FabCon 2026 was clearly the second kind. Without fanfare or hype, the same observation kept coming up everywhere: enterprise AI cannot be built without truly usable data, data that can flow in real time, unified, governed and…
Report
AI in retail: Turning promises into performance
Download AI in retail: Turning promises into performance to uncover how AI and modern data foundations help close the gap between customer promises and real-world performance.
Event
Mastering M365 Copilot Adoption: Lessons from Government Pilots
30 April, 2026
Online
Learn practical strategies for successful M365 Copilot adoption from government pilots. Join our 30-minute webinar with live Q&A on 30 April 2026.
Event
Seizing the AI Advantage: Value Creation & Risk Mitigation for Private Equity
21 April, 2026
Middle Eight Hotel
Exclusive PE breakfast summit on practical AI, governance, and value creation with experts from Palladium Digital, Hitachi Solutions, and SureCloud.
Blog
Tech Transformation Is Not an IT Problem – It’s a Leadership One
Tech transformation succeeds or fails based on leadership behaviour and partnership culture. Discover the executive practices that keep programmes on track and deliver real value.