Digital Transformation

Supporting and enabling your organisation through digital, data and technology transformation. We bring the culture, vision and expertise to help you improve citizens’ lives.

View of the Westminster Bridge and Big Ben

Hitachi Solutions designs and builds solutions that enable organisations to revolutionise the way they think about their future operation, delivering tangible value and genuine benefits to users.

This is not just about technology, but understanding whole problems, transforming end-to-end journeys, putting people and culture at the centre of projects and delivering real change.

Defining priorities
Delivering results

With an understanding of your culture and ways of working, we can work in harmony to clearly define and solve business problems in innovative ways, focused on results.

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People first

Our mission is the harmony of people, process and technology. We start by building trust, getting buy in and collaborate from the outset. We strive to improve the way people operate, collaborate and communicate and recognise the importance of coaching, mentoring, change and adoption to deliver sustainable long term improvements.

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Be agile and Agile

We are aligned to the full service lifecycle from Discovery to live. We are iterative not incremental and place significant focus on the creation of multidisciplinary teams that test and learn every day. Importantly we understand that no 2 organisations are the same, we are flexible to your needs.

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Delivery excellence

We are recognised across the public sector as experts in delivering large complex transformation programmes. We understand what good governance and risk management look like, we rely on data and insight not guesswork to plan and execute and bring a no-blame collaborative culture focused on results.

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Strategy and innovation

Whether it is thought leadership, pre-discovery, demonstrating the art of the possible or taking a practical approach to shaping green book business cases, Hitachi thrives in ambiguity and uncertainty. We keep a keen eye on the latest technology and innovation and ensure our ideas are fuelled by data.

Our Central Government experts

Get to know just a few of our experts with extensive experience of working with our public sector clients.

Edward Pikett

Edward Pikett

Industry Director

Ed has dedicated his entire career to designing and delivering public digital services. He is an advocate of simplicity, transparency, and creativity, having spent over a decade in the Prime Minister’s Office, Cabinet Office and more recently as Chief Digital Officer for the Department for International Trade. He now leads and supports our central government function.

Jamie Watson

Jamie Watson

Business Development Director

Jamie is an experienced Client Director and has been focused on supporting Public Sector Clients to deliver value using innovative technology for over 8 years. He has a passion for problem-solving and digital enablement to help provide the UK Public Sector and its Citizens with enhanced experiences and improved outcomes. 

Donna Chadwick

Donna Chadwick

Solution Architect

Donna is a Dynamics 365 Solutions Architect, with a wealth of in-depth experience across Health, Local Government, Education and the Not for Profit sector, with 9+ years working with Dynamics 365 and 15 years business sales and marketing experience. She brings big picture thinking to projects, possessing a key ability to realise substantial cost savings to clients and redefine ways of working, and a dedicated passion for changing lives through technology.

Priscilla Tse

Priscilla Tse

Senior Architect

Priscilla brings a wealth of expertise, covering Dynamics 365 Customer Engagement & Field Service, Power Platform and User Centric Design. On large enterprise programmes, Priscilla leads enterprise delivery teams that are multidisciplinary in nature to provide clients with holistic solutions that can scale and grow with their organisation.

people walking down a corridor in a hospital

“I have done a number of ERP implementations in my career; this has been one of the smoothest. We are now empowering a user to manage and use their own data and have access to data to do their jobs.”

Bob Armstrong, Head of Technology Services, Department of Health and Social Care.

No other approach
comes close

Proven processes, leading-edge Microsoft technology and highly experienced experts with in-depth knowledge all combine to create our unique approach to meeting even the most complex of organisational challenges.

Central Government news and insights

White Paper

Nurturing Differences

Equity, Diversity & Inclusion within UK Government’s DDaT Function