The impact of Advisory

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See into the future with Design Thinking

We utilise design thinking methods to set the stage for your strategic vision for the future, using stakeholder alignment, future envisioning activities and business value assessments to identify cost saving, productivity gains, revenue generation and risk mitigation opportunities.

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Enhance understanding of user needs

All advisory services aim to meet the strategic objectives of the organisation whilst making life easier for the end users. Concepts are often tested with end users using prototypes to ensure we’ve fully understood their needs and ensure the feasibility of the innovation.

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A seamless multi-channel experience

A collaborative process combining UX design, research, and usability testing, as well as user-centred design, delivers products and services that solve user issues and ensure a consistent and seamless experience across all channels.

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Make change work for you

Establish a firm purpose for change, successfully communicate this and provide tailored experiences for those impacted, enabling them to maintain a focus on value and business outcomes.

Our Advisory experts

Carl Gallagher

Carl Gallagher

Director of Pre-Sales

Carl is an experienced IT professional with over 14 years of experience in service and process transformation using Microsoft technology. He can often be found with a backpack full of sticky-notes and pens, ready to help customer stakeholder groups define their problems and identify creative solutions. 

Lisa Taillard

Lisa Taillard

Director of Change, Adoption and Learning

Lisa is passionate about people and for the last 20 years has been delivering effective people change management solutions for digital transformation programmes across global organisations. She enjoys working with our clients to create tailored solutions that focus on ensuring those impacted by the change are ready, willing, and able to adopt the new ways of working.

Darragh Kelly

Darragh Kelly

Director of Advisory

Darragh combines deep expertise in transformation and emerging technology, having led programs at both the Government Digital Service and Deloitte. With a strong background in agile methodology, human-centred design, and lean UX, Darragh has driven key initiatives like the GovTech Catalyst and worked with startups through the NSCS for Startups program. Thriving at the intersection of business needs, design thinking, and product-market fit, Darragh is the digital glue connecting diverse organisations to deliver impactful, user-centric solutions. Passionate about fostering innovation through collaboration, Darragh integrates the latest digital transformation and product strategy.

We selected Hitachi Solutions based on the quality of the people we met, the clearly structured approach to the ERP implementation, and access to the Hitachi Essentials for Finance package.

Shaun Mercer, Chief Financial Officer