Why Attend?
The theme of this year’s summit is modernisation. You don’t need to completely rebuild your ecosystem to see massive gains, you just need to unlock the systems you already have.
Discover how the latest AI and agentic capabilities from Microsoft can seamlessly connect your teams, processes, and data. This afternoon is designed to help you drive better customer experiences, boost operational agility, and gain a distinct competitive edge.
The latest AI innovations from Microsoft
How AI Agents are transforming business operations
Strategies for scaling AI across your organisation
Real-world customer success stories
Interactive discussions and expert-led sessions
Agenda
12:00 pm – 1:00 pm Arrival, lunch and networking
1:00 pm – 1:05 pm Welcome
1:05 pm – 1:35 pm Keynote: What's New in Microsoft & AI
1:35 pm – 1:50 pm What's New in F&O (AI in Dynamics)
1:50 pm – 2:05 pm What's New in CE (AI in Dynamics)
2:05 pm – 2:15 pm What's New in Azure/Security
2:15 pm – 2:30 pm Refreshments & networking break
2:30 pm – 2:50 pm Scaling AI in Your Organisation
2:50 pm – 3:50 pm Customer Stories
3:50 pm – 4:05 pm Refreshments & networking break
4:05 pm – 5:05 pm Breakouts/Roundtables
5:05 pm – 5:15 pm Close
5:15 pm Celebration drinks + networking
Who Should Attend
This event is designed for existing Dynamics 365 customers looking to maximise the value of their Microsoft investments and explore the latest opportunities presented by AI.
- CFOs and Finance Directors
- COOs and Operations Leaders
- Sales Directors and Commercial Leaders
- Customer Service and Contact Centre Leaders
- IT and Technology Decision Makers
- ERP and CRM Application Owners
- Data, AI, and Transformation Leaders
Continue the Conversation
The day concludes with an exclusive networking drinks reception at 110 Bishopsgate, London providing the opportunity to further connect with peers, Microsoft experts, and the Hitachi Solutions team.
Summer Summit: Register Your Interest
Details
- Date 10 September, 2026