Setting You Up For Success

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The learning process

We analyse your training strategy, design the curriculum, develop content, deliver training, and evaluate its impact for continuous improvement.

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Employee training

We deliver instructor-led training tailored to your business processes, combined with Hitachi’s best practice interactive digital learning. Early life support training ensures users gain confidence and receive help when they need it most.

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Trainer readiness

Ideal for organisations using internal teams to train end users, we provide system training to build solution expertise and soft skills to ensure effective delivery.

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Training software selection

We help you choose the right digital authoring tools to enhance learning and future-proof training materials for system upgrades.

Hitachi digital training

Our Learning Consultants deliver a standardised learning approach using Hitachi’s pre-configured digital training. Focusing on core Dynamics processes with generic data, we provide a streamlined, scalable solution to support your organisation’s success.

What are Digital adoption Platforms?

A Digital Adoption Platform (DAP) is a software solution that overlays other software applications to guide users through new software, helping them learn and facilitating faster technology adoption

The Benefits of Using DAPs

  • Provides in-app guidance to prevent user frustration.
  • Highlights key functions to ensure they are utilised.
  • Offers real-time support, reducing the need for human intervention.
  • Enhances onboarding completion rates, reduces churn, and boosts feature adoption.

 

Our Learning Offerings

We tailor our approach and offering to meet our clients needs which is why we offer a wide range of different learning methods based on your organisations goals, objectives and budgets.

  • MOOD (Mass Open-Online Demonstrations)
  • Quick Reference Guides (word or ppt)
  • User Guides – (word or ppt)
  • Videos (Camtasia – MP4)
  • ILT (Instructor-led Training)
  • DAP – ClickLearn or Lemon Learning
  • Interactive – Articulate

 

Our software

 

 

 

Train the Trainer

The aim of training is to ensure that each user is competent and confident to work with new process and to administer the technology to drive the business forward.

Train the Trainer: Provides system and trainer readiness training that is required to deliver effective training to end users. This also includes how to deliver end user training material. This combination certifies that the trainers are competent across all the skills they require to ensure that end users have the knowledge and skills they need to succeed.

Lisa Taillard

Lisa Taillard

Senior Director of Transformation & Adoption

With over 15 years of experience delivering impactful transformation programmes for global organisations, Lisa leads the Change, Adoption and Learning practice at Hitachi Solutions. Lisa is passionate about people and dedicated to driving positive organisational change; she brings deep expertise in the change management arena, ensuring that our strategies and plans are always tailored for our clients and where they are on their journey. Lisa actively strives to empower people and organisations to thrive through transformations.  

Declan Byrne

Declan Byrne

Change Director

Declan helps our customers develop and execute Change Management, communications and adoption plan to achieve business benefits and avoid adoption challenges.