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Everyone Wants to Build an AI Agent.  Almost No One Wants to Map the Process First  

Everyone wants to build an AI agent, but few take the time to map the process first. Discover why process design, data quality, cost governance, and native integration are the foundations of successful AI agents.

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Everyone Talks About AI Agents. Almost No One Knows How to Create High-Performance Ones.  

Most AI agent initiatives fail long before deployment. In Episode 01 of Agent Born, Naomi Grillo explores why successful AI agents are designed before they are built and what organisations must define before choosing the technology.

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From Days to Seconds: How MCP Is Changing the Way Finance and Supply Chain Teams Work 

How MCP enables AI to act, not just advise, across Dynamics 365 Finance and Supply Chain.

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The insights shaping AI in 2026

This year, something shifted. The hype and curiosity around the first generative AI demos have gone. On the Microsoft stand, running back-to-back talks and live demos with the Hitachi Solutions team, one thing became clear: no one is asking what AI can do anymore. Everyone wants to know how to…

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AI in retail: Turning promisesinto performance

From the dot-com crash to AI, how digital transformation reshaped retail, disrupted industries, and continues to redefine global commerce.

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Why AI governance now looks like talent management

AI agents are shifting governance from control frameworks to talent management, where digital workers need roles, ownership, and accountability to scale safely.

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My Internship Experience

A personal reflection on gaining hands-on experience in CSR and internal communication, with key tips for making the most of an internship.

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Tech Transformation Is Not an IT Problem – It’s a Leadership One 

Tech transformation succeeds or fails based on leadership behaviour and partnership culture. Discover the executive practices that keep programmes on track and deliver real value.

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Security & Governance for Agentic AI

A practical overview of how governance must evolve as AI systems move from analysing data to autonomously taking action.

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Starting Your Fabric Journey the Right Way: Lessons from #FIAD26

Discover key lessons from our Fabric in a Day session on governance, data readiness, and unlocking real value with Microsoft Fabric.

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The Real Barrier to Copilot Adoption in Your Organisation  

Most organisations struggle with Copilot adoption due to hesitation, not capability. Real-world use, clear guardrails, and practice build confidence.

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We still treat change management like an add-on when it’s actually the rhythm of transformation

Understanding the human side of change management is key to successful transformations. Rhythm, empathy, and clear communication help people connect, adapt, and thrive in organizational change