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Microsoft Dynamics 365

Hitachi Solutions > Technologies > Dynamics 365 Field Service

For reactive maintenance, Microsoft Dynamics Field Service handles all of the common constraints when booking jobs (such as availability, skillset, location, travel-time, work-hours, capacity), maximising first-time fix rates and ensuring SLA (Service Level Agreements) can be met. And through the capabilities of “Connected Field Service”, organisations can operate with high levels of efficiency and value, exceeding customer expectations by anticipating issues before they occur.

Eurotunnel ensures digital transformation is on track with Microsoft Dynamics 365 and Hitachi Solutions

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The Right Partner

Hitachi Solutions have experience in implementing small and large Field Service programmes and has been awarded by Microsoft for our work in the industry. We also invest in Accelerators to support our Field Services projects (such as the Planned Maintenance accelerator for asset-oriented work planning)

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