Capability
Lifetime Services
Outstanding service for your digitisation
Built on a unified platform for digital, in-store, and back-office operations, Microsoft Dynamics 365 for Commerce is a complete, scalable omnichannel solution for retailers. The solution enables our clients to deliver an unparalleled shopping experience for their customers across physical and digital channels and by using a modern toolset you're able to explore new commerce opportunities.
Deliver personalised, seamless shopping experiences across physical and digital channels.
Through a unified platform, see a comprehensive view of each customer which allows you to respond to their needs at every level of engagement, and build brand loyalty.
Get everything to build and run digital commerce with an end-to-end solution that scales to your needs.
Using any device, give your customers the option to purchase when, how, and where they chose, delivering frictionless engagement across channels.
Establish personalised commerce experiences and integrated, optimised back-office operations through deep-rooted AI and machine learning.
Optimise your customers shopping experiences in real-time by combining Customer Service with industry-leading AI apps—including Microsoft Dynamics 365 Connected Store and Customer Insights.
Microsoft Dynamics 365 Connected Store is able to empower retailers with real-time observational data to improve in-store performance. From the status of products and store devices to customer movements this tool provides a better understanding of your business.
Microsoft Dynamics 365 Customer Insights uses an intuitive and flexible customer data platform to reveal insights and generate personalised customer experiences. Combine all your customer data across the full range of sources to get a single view of customers in real-time.
