Ever more complex requirements at the point of sale and omnichannel strategies in commerce demand new, efficient and flexible point-of-sale systems. Our Microsoft Dynamics 365 for Retail solutions give you an overview of the current situation in your stores whenever you need it, and help you to more quickly identify developments in your customers’ purchasing behaviour so that you can respond to the digital transformation daily.
We recognise the importance of a seamless point-of-sale (POS) experience when it comes to cementing customer loyalty. To ensure that your customers have the very best shopping experience, you need a powerful point-of-sale system. We help to integrate any point-of-sale system into your existing business processes. Based on Microsoft Dynamics 365 for Retail, it links your retail outlet to your goods management processes.
We understand that the success of your business is tied to your ability to monitor business processes, so our integrated solution utilises the same application for your POS terminals, back office and central control system. Once in place, you will be able to track your turnover, inventory and productivity in real time across all of your sales channels and see a comprehensive overview of your customers, orders and business processes whenever you need it.
Track individual transactions with ease — from the POS to the accounts. In conjunction with Power-BI, integrated directly into your ERP system, our solution offers real-time, comprehensive insights into every area of your organisation. Customisable dashboards display information at a glance, and you can even generate reports at the POS itself.
As digitisation experts, we know the importance of being able to respond to customer preferences with flexibility, both online and offline. Solutions from Microsoft Dynamics 365 for Retail ensure that the information that you need, whether it be payment, customer or product information, is at your fingertips whenever you need it, across all of your channels, allowing you to tailor your POS offering according to what customers want.
We understand that retailers rely on customer loyalty programmes to boost enthusiasm at the point of sale and as a way of rewarding customers for their loyalty, in-store and online. Our solution directly integrates loyalty programmes so that you can customise promotions, discounts and coupons for specific devices at the POS or for social networks and create new incentives for customer interactions.
Whether it’s click and collect, in-store returns or stock enquiries from nearby stores, our software solutions based on Microsoft Dynamics 365 for Retail are a robust basis for successful omnichannel sales. Our standardised, fully integrated system also allows for follow-up orders via the POS system and the ability to retrieve detailed product information, including images, as well as credit note management and report generation for POS transactions and store inventories.
Every store is different. Our solutions include both retail solutions that fully integrate POS systems with our ERP solutions, and mobile cloud-based POS solutions, which allow you to access the POS and retrieve ERP data on the go. With the cloud, you can access both your ERP system with its data and your POS whenever you need to.
We recognise that for customers to leave happy, payment at the POS needs to be as quick and convenient as possible. As such, our solution allows you to integrate pre-configured finance modules from our partner Computop directly into your ERP system. Payment devices such as card readers and terminals are available worldwide.
We have a 360 degree view of your needs and support you with implementation. Centralised hardware profiles allow for individual store configuration of our POS technology, plus additional connectors can be easily integrated for additional POS systems for a perfectly coordinated POS solution.