Enduring customer relationships are the key to success and as the boundaries between media and sales channels are broken down, the opportunities for customer contact are becoming more diverse and complex. As marketing technology specialists, we support you in optimising your customer contact and loyalty. We work with you to increase the success of your campaigns and marketing processes across channels.
Our goal is your vision - to work with greater ease, security and efficiency.
Your customers no longer look at online and offline as separate environments — rather, they expect a continuous experience across every channel that includes a consistent message and no media interruption. Our versatile smart technology solutions allow you to direct your marketing efforts at those customers you consider most important.
Banners, your website, newsletter opt-ins and a personalised voucher that can be used with a first purchase — we know the decision-making routes that customers take and, therefore, the relevant touch points of a natural, state-of-the-art cross-channel customer experience. We use this as a basis to jointly create cross-channel conditions for sustained customer relationships.
We understand that successful marketing campaigns rely on solid information. Account-based marketing (ABM) helps you to address your leads to the optimum at all times and with detailed reports, you always have an overview of the success of your campaigns.
Our perfectly coordinated marketing technology solutions ensure that you have your initiatives in sight at all times. Bundling essential tools in a single platform enables comprehensive automation of relevant processes, allowing you to easily identify, track and check all leads generated by your marketing. With a standardised database, all of your employees have the same level of information and the ability to optimise campaigns and customer contacts.
The seamless roll-out of content across all of your channels is decisive to the success of your marketing. As the world’s largest Microsoft Dynamics partner, we ensure that the integration of the key elements, such as social media channels, drag-and-drop e-mail and landing page assistants, can be carried out easily and reliably with just a single interface.
We have a 360 degree view of your needs and understand the importance of having lean, efficient processes. By automating recurring activities such as lead allocation and maintenance, segmentation and activities, we can enhance the performance of your organisation and make the ROI of your campaigns both measurable and transparent.
Our implementation of your marketing automation begins with a roadmap and the goal of achieving the very best cross-channel customer experience for your customers. We analyse your sales channels and implement marketing technology solutions that offer an individually scalable, modular solution for your needs.
Whether a podcast, micro blogging, social networking or video and photo sharing, our experts have a wealth of experience in the innovative use of Microsoft Dynamics 365 and other smart marketing technologies. We use your CRM and online activity tracking to support you in using your key social platforms effectively to address the right customers with relevant and personalised advertisements.
Our solutions support your customers at all stages of the customer journey. Campaign-based messages, personalised mailings, context-discount coupons and mobile push messages help to create a close customer relationship. By identifying with your content, you gain brand ambassadors who will serve as authentic multipliers, both offline and in the digital environment.