Goods management systems are at the heart of many businesses thanks to their automated management of a wide range of processes in e-commence trade — from ordering through to returns. With Microsoft Dynamics 365, we offer you a fully-fledged solution for your e-business in the form of an integrated solution that covers bricks-and-mortar outlets, mail-order business and production.
Our many years of experience have taught us that the simple integration of an online shop is no longer enough when it comes to serving parallel sales channels in a way that speaks to your target audience. On the contrary, trade conducted over the internet needs to be embedded into an integrated e-business. Our software solutions give you just that — fully integrated into the ERP system from Microsoft Dynamics 365, you can enjoy rapid and easy expansion of your webshop to meet your requirements. This helps you to create the worlds of experience that your customers are looking for — for higher sales and brand recognition.
With us as your partner, you can anticipate tomorrow's price developments today, which is a decisive advantage in the highly competitive world of e-commerce. Cognitive services like Microsoft Azure Cloud can help us identify patterns and trends in large volumes of data, which can then be used for forecasting. Typical examples are recommendation systems, such as those used by Amazon. The cognitive services from Azure also include image search functionality.
With our support, you will be able to launch and manage compelling campaigns across multiple channels very quickly. The key to this is a Product Information Management system, or PIM, which offers logical management of your product data by bundling the features and benefits of products with text and image information. In addition, the PIM also synchronises and supplies data to locations, departments and sales channels. This quality data provides your business with valuable, additional stimuli.
Our e-commerce team will support the introduction of your new or modified solution on site, including adapting the ERP system to the needs we will have identified in a pre-project workshop. At this stage, we can also integrate external systems — always with the aim of optimising your business processes. At the end, you’ll have a customised solution that has been tailored to meet the precise requirements of your online business. For additional flexibility, we also offer your shop solution as an online, cloud-based version.
Our e-commerce solution is ready-configured for omnichannel business, with multiple languages and currencies built in. The payment interface offers more than 200 integrated payment methods and additional methods can be implemented quickly whenever the need arises. Our solution has been designed to be 100 per cent responsive and supports any mobile device.
We understand that the e-commerce world is fast moving, so we offer a comprehensive solution that maps the current inventories in your goods management, online shops and market places in real time. With this capability, you can track the omnichannel approach more quickly, helping you to generate sales at a faster pace.
We understand the importance of good organisation, from the warehouse through to shipping. Microsoft Dynamics 365 is a comprehensive software package designed to cover your entire goods management, which means that you will always know the status of your inventories, be able to organise shipping quickly and define purchasing terms. As the world’s largest Microsoft Dynamics Partner, we help to ensure that your omnichannel business is as seamless as possible.
We have a 360 degree view of your needs, and our Hitachi ERP solution also takes care of your customer management. The integrated CRM feature allows you to save customer contact information to your e-commerce solution and to generate quotes. This combines commerce and content in a single platform and enables your marketing team to create, manage and publish shopping experiences across every channel. As your partner, our goal is to support you in creating exceptional customer experiences.
We know that the need for convenient access to information does not stop at you — other departments, and your online shop, also work with real-time data. This not only boosts flexibility but also accelerates omnichannel dealers. With our cloud solution, all of your data is available at every location, whenever it is needed. As a Microsoft technology specialist, we carry out regular security scans and comply with the stringent security standards of Microsoft Azure Cloud to help ensure the permanent security of your data.