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Hitachi Solutions

Update & Advisory Service

Microsoft Dynamics 365 Updates - Support for your Business

Regular, new releases for Microsoft Dynamics 365 provide unparalleled opportunities for business. Let Hitachi Solutions help you unlock those benefits to your business advantage.

What’s New?
What’s New?

Microsoft Dynamics 365 users will see frequent new releases, because regular updates are now an integral part of the product. The challenge for all users is how to maximise the benefits these new features bring while minimising any potential disruption.

In the past, application upgrades (now called major updates), have been a rare event at your discretion. Now, powerful cloud-based software brings with it continuous improvements in system security, application functionality and business processes.

As these are updates are part of the package you are already paying for, it makes smart business sense to exploit them to your full advantage. Indeed, Microsoft only allows its customers to defer updates for so long. To manage this seamlessly you need a partner with deep knowledge of both Microsoft Dynamics 365, your environment and your business.

What is the Hitachi Solutions Update & Advisory Service?


The Hitachi Solutions Update & Advisory Service has been created specifically to give your business a head start with updates. Our long partnership with Microsoft and our commitment to excellence means we are uniquely placed to support you through change.

We employ both technical and industry specialists, so you will always be working with people who understand your business objectives and technology requirements.

There are three key ways in which our service supports your business:

  • Awareness. Keeping you fully informed of all upcoming updates and how they might impact your business.
  • Client Webinars and Forums. Giving you the opportunity to review how new functionality may affect your sector as a whole.
  • 1:1 Client Review. An annual full solution application review, with a complete analysis of the previous twelve months and an achievable plan for the year ahead.
Getting the Best from Microsoft Dynamics 365
Getting the Best from Microsoft Dynamics 365

At the time of writing, there is one major application release for Microsoft Dynamics 365 for Finance and Operations and two for Microsoft Dynamics 365 for Customer Engagement per year.

These updates bring increased opportunities for business as new, enhanced features become available, but without prudent management, some of these updates could adversely affect existing users’ systems.

Our service ensures you are always informed and prepared for change. Avoid the possibility of potentially costly disruption by choosing a partner who understands your business and shares your goals.

What We Offer


The Hitachi Solutions Update & Advisory Service addresses the criticality of Microsoft Dynamics 365 major updates by providing expertise, guidance and governance to upgrade your solution successfully.

We help you:

  • Get the very best from your investment in Microsoft Dynamics 365
  • Improve user adoption of new both existing and new functionality
  • Positively engage with innovation, to help you differentiate your business
  • Realise and exceed your business vision

What next?


If you are interested in getting the most from your software and realising the advantages updates can bring to your business, talk to us about how we can make that happen.

Further reading and expertise


Update and Advisory Service

Regular, new releases for Microsoft Dynamics 365 provide unparalleled opportunities for business.

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