We can achieve this.
Are you struggling to manage complex and numerous legacy systems? Are you juggling data in order to piece together a fragmented view of your customer? Are your systems providing everything today’s mobile, tech-savvy customers demand? Would you like us to help you with this?
We work within the insurance sector to find innovative and effective ways to unite complex silos of information.
We enable a seamless customer experience off the back of a single, 360° view of the customer. Through uniting what is very often a compartmentalised structure, our Insurance CRM systems work to eradicate inefficiency and drive up revenue. From policy admin to claims management, we work to improve the customer experience, add value and build customer loyalty.
We are familiar with the size and complexity of these projects.
In fact we have taken the Microsoft range of products and customised them specifically for the insurance industry. What makes us so effective at implementing these systems is our understanding of the nature of the insurance sector and the requirement to build multiple business cases to ensure a smooth implementation. Crucial to this is addressing the human element and working as a team within individual departments to ensure the successful cultural shift necessary to get the best out of these powerful applications
We want you to know that we are industry specialists. We very carefully appoint our team based on the breadth of their experience and in-depth understanding of the industries they specialise in. This is very important. Both the development of our customised applications and the successful implementation of these systems cannot happen without a thorough knowledge of how an industry operates and the challenges you face.
Working with Hitachi Solutions means that you are connected with a dedicated pool of industry, business and Microsoft technology experts who are not only familiar with the demands of your industry, but who can see the bigger picture. We respect the demands and constraints put upon you and work within these remits to implement real and sustainable improvements to the way you operate.
We aim to make sure our pricing is clear-cut and adaptable to your requirements. We can wrap subscription pricing around any of our services and include it in a subscription plan, or you can subscribe and pay for services separately. Examples of these services might include: integration, data migration, custom development, or complete ERP, CRM or BI implementation from top to bottom.
As well as our all-in subscription and hybrid services, we also provide comprehensive support to both troubleshoot and manage the life cycle of your application. This ensures you stay connected with our dedicated pool of Microsoft and industry experts on a predictable, monthly service plan. There are three tiers: Gold, Silver and Bronze each with an allocation of hours which can be used however you need.
We care about the life-cycle of our applications because our priority is to ensure you keep moving, keep pace and keep improving in your industry. Times have changed and with the introduction of Cloud based systems, the world has moved on. The Cloud has opened up a wide range of possibilities and more importantly has introduced flexibility and choice, at a speed never experienced before.
Agile new Cloud based systems enable quick and seamless updates. These are there to be taken advantage of and they create a continually evolving system. A world away from the static systems of old, today’s applications are constantly refining and keeping up with the curve. We are here for you as and when you need us; providing ongoing professional and technical support and ensuring that your systems are constantly performing at their optimum.