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Author Spotlight

Tim Rowe

Tim Rowe

Tim Rowe is the head of Retail Industry having held leadership positions with commercial and partner organisations both in the UK and overseas. Over the last 25 years, he has helped business leaders understand, embrace and adopt technology to make a step change in operating performance across retail, healthcare, finance and professional service organisations. Drawing on the deep technical innovation within Hitachi Solutions from artificial intelligence, intelligent process automation through to virtual and augmented reality, Tim’s objective is to inspire and support organisations on their digital transformation journey.

Innovating the customer experience: understand customer value

Delivering customer value can be a daunting goal to achieve and even more when the expectations of the customer change. Discover how innovation can be…

How to create a market-beating digital customer experience

With a more competitive market on sight, retailers need to take advantage of the latest technology trends if they want to provide better customer experiences…

Bonaparte and a Bow Tie

Why retailers need to evolve into data driven retailing?

Returning to the Hitachi Solutions family

Hitachi Solutions’ new Industry Director for Retail looks forward to the future.