Business applications powered by the Microsoft Cloud

Hitachi Solutions
Blog

Focus On

Blog

Solutions


Powering through the Power Platform

Our Pre-Sales Senior Consultant William Dorrington rounds up the Power Platform Hackathon hosted in Hitachi Solutions' offices at Tower 42 in London.


Dynamics 365 Saturday in Stockholm, all you need to know about this great event

Chris Huntingford, MVP, Dynamics 365 Pre-Sales Solution Architect at Hitachi Solutions, attended Dynamics 365 Saturday Conference where he had the opportunity to meet and share…


How Eurotunnel rolled out its new Customer Relationship Management (CRM) solution in record time

Set up a new CRM solution in less than five months? That's the challenge the Channel Tunnel concessionaire has faced.


Meet Hitachi Solutions’ Microsoft MVP

Chris Huntingford - Dynamics 365 Pre-Sales Solution Architect - is a newly appointed Microsoft MVP! We sat down for an interview.


The 3 Ps of computer aided facilities management (CAFM): productivity, profitability and performance

We look at the three areas and offer advice on how organisations can improve the way they approach them by leveraging CAFM software


Introducing our Local Government Starter for 20 package

An ideal way to empower your employees, engage your customers and optimise your operations.


Event: Adobe Cloud Experience and Dynamics 365 for Insurance

Don’t miss our latest event, in partnership with Adobe: Digital Platform and Dynamics 365 for Insurance.


Webinar: Microsoft Dynamics 365 Common Data Service and PowerApps

The third and final in our series of webinars on the Microsoft Dynamics Spring Release 2018 takes place on Friday.


Furthering our footprint in Europe with the purchase of German systems integrator Implexis

Hitachi Solutions Europe Ltd. announces today the acquisition of German retail Microsoft Dynamics 365 specialist Implexis GmbH.


Webinar: Microsoft Dynamics 365 for Finance and Operations

Don’t miss the second in our series of webinars on the Microsoft Dynamics Spring Release 2018.


Webinar: Microsoft Dynamics 365 for Customer Engagement

Join our first Microsoft Dynamics 365 Spring Release webinar to find out more about how to use Microsoft Dynamics 365 for Customer Engagement.


What does the tech explosion mean in housing?

Discover how technology is providing a viable option for housing associations to replace their legacy housing management systems.


Update and Advisory Service: Information and Insight for your business

Discover how Hitachi Solutions can help you to unlock the benefits of Microsoft Dynamics 365 and access unparalleled opportunities for your business.


Using the IoT to enhance field service and boost productivity

One of the key business differentiators today is data. And field service is no different. Here’s how to get the right information and use it…


Four forms of transformation local authorities are looking for

Last week Hitachi Solutions attended its first Local Gov Strategy Forum. Here, 300 local government leaders from England and Wales came together to discuss the…


Forbes CIO Summit Europe: exploring the CIO’s role at the core of technology ecosystems

Following the success of its annual US-based CIO summit, Forbes will be hosting its first ever Forbes CIO Summit Europe in London on May 24th.


Combining a Service Culture with a Customer-Centric Leadership

Hitachi Solutions attended this years’ Field Service Summit with the theme of Combining a Service Culture with a Customer-Centric Leadership. Martin Green shares some highlights.


Find out how a System Health Check is one of the ways we help our clients

We spoke to Ann Munro, CRM Data Manager at AQA to get an insight into a customer relationship with Hitachi Solutions.


Leveraging opportunity from the GDPR: a guide for insurers

Ruwan Perera explains why GDPR could actually be an opportunity for your business.


The keys to GDPR success in the insurance sector

With the GDPR deadline fast approaching — are you confident you’re ready?


Boosting business with data science and analytics

With so much data at our fingertips, finding the pieces that are truly valuable can be a challenge. That’s where Hitachi Solutions data science and…


Local Gov Strategy Forum: Shaping and Delivering the Future

Join us at the Local Gov Strategy Forum and discover how we’re helping Local Authorities to transform their technology, business processes, and their engagement with…


Innovating to create the ideal customer experience

George Efthimiou explores what 2018 has in store for retailers who want to get ahead and create the best experience for customers.


Hitachi Solutions Named a Global Leader in Forrester Wave Report on Microsoft Dynamics 365 Services

Forrester ranks Hitachi Solutions as a top performer in enabling digital transformation.


Find us at the Field Service Summit

We’re excited to be taking part in an idea blitz at the upcoming Field Service Summit in April. Take a look at what this is…


Women in Dynamics Event, 2018

Gender equality is garnering a great deal of attention at the moment. But how does this issue affect the Microsoft Dynamics 365 community? The Women…


Don’t miss Cher Lewney at ‘A Dynamic(S) Future?’

The battle between traditional HMS and Microsoft Dynamics 365 continues to rage — but are we set to enjoy ‘A Dynamic(S) Future?’


How to avoid short-circuiting your business when implementing ERP

Almost all projects experience major delays in business readiness during Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) implementation. Delays cost money, undermine business…


Inspiring the next generation of Microsoft Dynamics 365 consultants

Darren Littlechild explores how Hitachi Solutions is helping to train the next generation of Microsoft Dynamics 365 consultants, ready to meet the growing demand for…


How the IoT and predictive maintenance can save you money

Our recent webinar, conducted in partnership with Copperberg, digs deep into the benefits of IoT and predictive maintenance.


Press release: Dr Martens chooses Hitachi Solutions Europe for multi million pound global rollout of Microsoft Dynamics

To support their ambitious growth plans Dr Martens chooses Hitachi Solutions Europe for multi million pound global rollout of Microsoft Dynamics.


Q&A: Why upgrade to Microsoft Dynamics 365 in the cloud?

Using Microsoft Dynamics 365 in the cloud has many benefits. Find out what these are, and whether you should consider upgrading.


IoT Solutions World Congress: The smart way to invest in the IoT

Fresh from the IoT Solutions World Congress, Jonathan Scott and Kyle Hill discuss how your business can invest intelligently in the IoT.


The Time is Right: Upgrade to Microsoft Dynamics 365

Explore the new features and capabilities of Microsoft Dynamics 365 in the Cloud, compared to Microsoft Dynamics AX and Microsoft CRM, in our new whitepaper.


How to Make Sure Your Software Implementation is One of the 40% That Succeeds

Why is it that over 60% of software implementations fail? Could it be that the role that change agents play in the daily lifecycle of…


Transforming CRM at Essex County Fire and Rescue Service

Industry analysts, GlobalData, explore how Hitachi Solutions implemented Microsoft Dynamics CRM, increasing staff productivity and saving Essex County Fire and Rescue Service £125,000 annually.  


Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition

Embedded analytics? Improved mobile experience? Increased implementation speed? We think the Microsoft update and expansion of Dynamics 365 for Finance and Operations, Enterprise Edition, is…


Project Kick-Offs and First Impressions

Programme Manager, Abdul-Wahid Paterson, shares 9 steps he goes through before each first-engagement project meeting, to try and ensure that first impressions are both positive…


Why the Latest Evolution of Dynamics 365 Is Great News for Business Users

Losing the siloed ERP and CRM brands is an extremely positive move for us as strategic Microsoft consultants - and most important, our customers.


Hitachi Solutions Recognised as Winner for 2017 Microsoft Cloud Customer Relationship Management Partner of the Year

The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft…


Project Planning Direction

Planning should not be left-to-right or right-to-left, but outside-in. Get the shell of the plan locked down early and build out the inner. Never loose…


Hitachi Solutions Europe Launches New Transformation & Adoption Practice

Q&A with practice lead, Alex von Massenbach


Hitachi Solutions Europe Launches New Data Science & Analytics Practice

Q&A with practice lead, Jonathan Scott


CRM for Investment Banking

How can relationship managers manage their daily workload, track all their client interactions and get a 360-degree view of their client – all within Outlook…


Join us at Field Service Summit!

On 11 April, Hitachi Solutions will be sponsoring and hosting a roundtable at Field Service Summit. The event will take place at the Warwick Conference…


Retail Pulse

Last year, Hitachi Solutions launched a white paper series in partnership with Essential Retail, Microsoft and leading retailers: Cutting Customer Irritation & Maintaining Authenticity.


Microsoft Dynamics 365: Making Essex Safer

We’re delighted to share a new video case study about our partnership with Essex County Fire and Rescue Service. Hitachi Solutions implemented Microsoft Dynamics’ cloud-based…


Essential Retail Talks to Chris Huntingford, Hitachi Solutions

We’re delighted to share an interview between Ben Sillitoe, editor of Essential Retail and Chris Huntingford, CRM Consultant at Hitachi Solutions. Chris talks about how…


Why is Customer Engagement in Insurance so important?

Daryl Henwood, CRM Industry Lead for Financial Services at Hitachi Solutions Europe, presents highlights from the latest in our series of breakfast briefings with The…


The perfect Dynamics 365 solution for Professional Services (Part 2)

We’ve combined our years of industry experience and Dynamics 365 expertise, with critical user insight from our existing clients, and developed a new cloud-based ERP…


Digital Disruption in Retail

Consumer expectations have risen dramatically over the last few years. The “now generation” demands easier comparisons, faster customer service and quicker delivery of their purchases.…


The perfect Dynamics 365 solution for Professional Services

Every industry has its own unique set of challenges. In the professional services industry, some particularly acute challenges include revenue leakage, effective time and resource…


Travelodge Hotels Limited

Steven French, Executive Vice President at Hitachi Solutions spoke with Chris Orme, Head of Sales, Travelodge Hotels Limited


Essentials for Professional Services: Navigating a post-Brexit world

Right now, it’s hard to escape the fact that the UK is going through a period of upheaval. The decision to leave the European Union…