Our team’s passion is for helping councils deliver great customer service, with digital transformation of local services – using the latest tools and techniques to find new ways to deliver services, and focusing valuable council resources where they are most needed.
We do this by combining our expertise in Microsoft Dynamics 365, Power Platform and Azure, with years of experience working for and with UK councils. The results UK councils have achieved, speak for themselves. In 2019-2020 we have been recognised as Microsoft's prestigious Government Partner of the Year accolade.
Our first engagement with many councils is a no-cost one-day discovery workshop, led by a Hitachi Solutions’ local government specialist. Each workshop can be uniquely tailored to a council’s specific situation and priorities, but will typically include:
The output from the discovery workshop is a tailored, council-specific report showing areas where quick wins can be achieved by simply refreshing, reinvigorating, or building upon the council’s current investments. And from there, how incremental change and improvement – through carefully targeted investment – can deliver the greatest impact on both customer experience, employee experience, and service efficiency.
Interested? Simply fill out the form below and one of our team will be in touch to discuss your specific requirements and to see how we can help.