A two day event that provides officers of the Council a rare opportunity to immerse themselves in the latest sector trends, industry drivers and burning topics of interest across the local government community. This event will provide you with the chance to hear from thought leaders during a packed speaker programme from peers and suppliers alike including an invaluable networking opportunity to further discuss things of interest and importance.
We’ll be attending the forum and hosting two speaker sessions:
Mend and Make Do, Or Does Fortune Favour The Brave? Speaker: Tim Kidd Main stage session, 14 May, 9.20am
For most authorities, continuing to find new ways to meet their fiscal challenges is a continual process and one that only ever gets harder, year after year.
In order to continue to deliver just the same services, let alone “more with less”, the way in which services are delivered has to fundamentally change. Meanwhile, the need to share data and work together with external and internal partners is challenging traditional service delivery models, and exposing shortcomings in the very same IT systems that organisations have become wedded to, but which now are holding the organisation back.
With monolithic, department-specific, software applications on one side, and fragmented component-based offerings on the other, is there another way of harnessing technology, in order to enable the transformational, yet necessary, changes to organisation, services, and the customer experience?
At which end do we start to create "end-to-end" journeys? Wine down session, 14 May, 6.50pm
Join us for a lively debate on how organisations can balance technology choice, departmental needs and procurement practices, to exploit opportunities presented by new digital technologies, especially A.I., in order to create true “end to end digital services”, sharing challenges faced and overcome in securing support to do things differently.