The Internet of Things
Unlock the power of the Internet of Things with the Hitachi Solutions IoT Service Hub.
As digitisation sweeps across business, disrupting traditional ways of operating and working cultures, organisations need to find ways to succeed in the new digital era. As your partner, we’ll support you throughout your digital transformation journey, focusing first on your core business applications and then, over time, on the rest of your systems, your processes, your people and how you can manage the change.
Remaining competitive as the world becomes increasingly digital is more than introducing AI and a few bots. True transformation requires rethinking old operating models, experimentation to find the optimal way of operating, and becoming more agile in how you respond to customers and rivals. As your partner for your digital outcomes, we’ll be with you, every step of the way.
You’re starting your digital transformation from a complex place. You need to unpick your legacy systems’ entwined integration, cleanse and restructure unreliable data, and consolidate a mass of unstructured data, spreadsheets and other office applications. Throughout your transformation you must maintain existing operations and ensure you continue to provide your products and services.
The move to digital is happening and you can’t risk being left behind, unable to compete. Integrating digital technology into all areas of your business is a huge opportunity to operate more efficiently and to create better experiences for customers and your people. If you’re uncertain where to start your digital journey just ask: we’re ready to support and advise you.
A successful digital transformation depends upon understanding and managing its impact on your people and those who interact with them. Our professionals will work with you to implement a modern workplace and ecosystems, enabling maximum flow and engagement. We’ll embed your digital changes, making sure your transformation is accepted to create a productive, facilitated and connected workforce.
Our business and technology experts work collaboratively to deliver digital technology integration for effective and scalable long-term solutions. Their deep understanding of Microsoft Dynamics 365, Microsoft Azure Cloud services, and the trajectory of the Microsoft roadmap will support you in identifying the systems and processes that need to be deprecated, consolidated or introduced, seeing you through the initial disruption and on into the future.
Using Azure Intelligent Cloud, we’ll combine public cloud and AI technology to deliver intelligent applications. To this we’ll add Azure Intelligent Edge, a continually expanding set of connected systems and devices that gather and analyse data, providing real-time insights and experiences via highly-responsive and contextually-aware apps. Finally, Microsoft Dynamics 365 will deliver your business applications, from customer engagement through to finance and operations.
Our digital technology integration with customer-centric applications will enhance your understanding of your customer. Powerful applications to empower and optimise operations will improve your operational efficiency, productivity and capacity. Plus, surfacing relevant intelligence via dashboards, reporting and self-service options will grow your business intelligence to support your decision making.
Building data science and analytics into your core foundation delivers understanding and enables you to build predictive models on new data so you can drive profitable decisions, reduce costs and improve services. Through AI you’ll be able to build models to predict and automate human decisions and, via our Internet of Things solution, you can harness the ability of connected devices to gather relevant data, unlocking greater efficiency, new levels of service and fresh revenue streams.
Just as the digital age doesn’t stand still, neither will your digital journey. Once your solution is in place and your people are on the road to adoption, we’ll work closely with you to evolve your solution over time. As your Microsoft partner, we’ll support you in adapting to changes in your industry and advances in digital technology.
We’re looking at new ways of doing things, overhauling everything we have, reducing the number of applications while improving customer service.
Andrew Boxall, Technology and Communications Service Manager
Shropshire County Council