In the third of our mini-series of blogs, Jason Colbridge discusses how and why the data deluge should be used to serve intelligent personalisation – the kind that the customer actually likes.
Why Keeping up with Your Customer is More Important than Ever
In the second of our mini-series of blogs, Jason Colbridge discusses why keeping up with your customers is more important than ever.
Unpredictable Times: How retailers can make the most of the 2020 festive season
In the first of our mini-series of blogs, Jason Colbridge assesses the unpredictable times' retailers currently face and his view on what we can expect from the festive season.
Employee Wellbeing at Hitachi Solutions Portugal
At Hitachi Solutions Portugal we recognise the importance of maintaining our employee’s wellbeing. Our team is famously sociable and so we knew that, during these unfamiliar times, the transition to full-time remote working would be tough. Here are just a few of the actions we took in response to the pandemic.
Hitachi Solutions continues to deliver excellence and enhance the customer experience through our Lifetime Services team at Eurotunnel
Connor Timson sat down with Geoff Bishop from Eurotunnel to discuss the partnership with Hitachi Solutions Lifetime Services and he answered some fundamental questions about the work behind our partnership.
Hitachi Solutions Included in Independent Now Tech: Microsoft Business Applications Services, Q3 2020 Report
Hitachi Solutions, a leading provider of global industry solutions powered by the Microsoft Cloud, is proud to announce its inclusion in Forrester’s Q3 2020 Now Tech report on Microsoft business applications services.
Find out how a System Health Check is one of the ways we help our clients
We spoke to Ann Munro, CRM Data Manager at AQA to get an insight into a customer relationship with Hitachi Solutions.
The keys to GDPR success in the insurance sector
With the GDPR deadline fast approaching — are you confident you’re ready?
Boosting business with data science and analytics
With so much data at our fingertips, finding the pieces that are truly valuable can be a challenge. That’s where Hitachi Solutions data science and advanced analytics can help.
Innovating to create the ideal customer experience
George Efthimiou explores what 2018 has in store for retailers who want to get ahead and create the best experience for customers.
How to avoid short-circuiting your business when implementing ERP
Almost all projects experience major delays in business readiness during Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) implementation. Delays cost money, undermine business cases and, ultimately, could destroy shareholder value. How can we make it better?
Alexander von Massenbach
Transforming CRM at Essex County Fire and Rescue Service
Industry analysts, GlobalData, explore how Hitachi Solutions implemented Microsoft Dynamics CRM, increasing staff productivity and saving Essex County Fire and Rescue Service £125,000 annually.
Why the Latest Evolution of Dynamics 365 Is Great News for Business Users
Losing the siloed ERP and CRM brands is an extremely positive move for us as strategic Microsoft consultants - and most important, our customers.
Hitachi Solutions Recognised as Winner for 2017 Microsoft Cloud Customer Relationship Management Partner of the Year
The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.